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May 22nd, 2022 13:00

AW2521HF, random red pixels on screen

Hello,

I have had this AW2521HF for around a day now. The AW2521HF is good but whenever I select something in Discord or the internet, it makes the background darker. I tend to get red pixels on my screen. I have done a factory reset, unplugging it and even changing display settings nothing has worked. Is there something I need to do to fix this or is this a known issue?

Thanks

Community Manager

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2.4K Posts

June 3rd, 2022 23:00

Status update, a new video card was installed in the system and it resolved the issue.

Moderator

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25.7K Posts

May 23rd, 2022 07:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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