Someone with an R12 (same chipset boaed) had indicated this problem comes up with the most recent BIOS update for rebar. But I don't see that available on the R11 page. What version are you on?
Yes, I am aware of this issue. I was trying to look for the excellent post from @speedstep that explains this issue in great detail, but I could not locate it.
I could locate this Intel post that provides some background information: GOP UEFI
It has to do with the UEFI pre boot environment (BIOS), and the GOP driver needed to enable video output in that environment. If the video card does not have the correct GOP driver, it will not display any video output in the UEFI BIOS environment.
The only way around that is to enable CSM, and that requires Secure Boot to be disabled. The R10 has that option, but I do not believe the R11/R12 have it.
I remember the post from Speedstep explaining the reason for this, and if I was not mistaken it has to do with the version implementation of Secure Boot. I think version 3 or higher does not allow legacy mode anymore.
It’s not only aftermarket video cards. My 3080 only shows the bios using hdmi and not DisplayPort. The only aftermarket stuff I have is fans and h60 cooler
This is what needs to be turned off to enable legacy boot mode and legacy video card support. Secure boot is the issue with the no video when accessing the bios.
As far as I know the R11/R12 does not have this as an option in the bios menu. I don't have an R11/R12 to test this out, maybe someone who has one can verify this.
You need to disable secure boot, but that will be difficult without being able to enter the bios and it cannot be done under windows and I don't think the R11 bios has the option to turn secure boot off. You will likely also need to enable CSM, but I believe nether the R11 or R12 have that option. The R10 does have that option in bios.
Allows you to enable or disable the Legacy Option ROM.
It's a common issue with newer systems, because by default they come with secure boot and no way to disable it and enable legacy BIOS mode.
You can try this option from under windows to see if it will let you enter an UEFI options screen: Enter UEFI options
So if you purchase one of these newer systems without a video card in it from let's say Amazon or some other location, and put in a non OEM card from another manufacturer, your chances are high you will run into this issue.
It will still boot into windows, but you will not be able to enter the bios because the bios uses a UEFI environment that requires an UEFI driver to enable the video card, and that driver will only work on the OEM cards and a select few aftermarket cards.
I have an RTX 3080 using DP port only, and have no issues entering the BIOS menu on my R10. Latest Vbios is installed for the RTX 3080, and latest motherboard bios for the R10.
I believe it is related to DisplayPort connection to the monitor and something in the most recent update for the 3080 vbios. It appears that the drivers needed to send the signal to the display through DisplayPort cable are not loading until Windows loads. I have not found a solution to date other than connecting a monitor with an HDMI cable so I can get into the BIOs. I actually have a similar issue with a Lenovo laptop when it is connected to a dock with DisplayPort cables going to the monitors, so it is not exclusive to Alienware.
Answer ID 3156 Published 10/25/2012 03:12 PM Updated 10/26/2012 02:00 PM
Class 3 UEFI Removes Legacy, 32 bit, and CSM (compatability support Module)
UEFILastMile According to Brian Richardson, Intel has embarked on what it calls the "UEFILastMile," an effort to remove old legacy code from its products and focus on newer technologies like UEFI. This primarily means dropping BIOS. This started in 2007 and was done by 2020.
Windows 11 will FORCE Secure boot ON which means older hardware and software will no longer run. They will also by 2025 enforce a security update so that not only will WIN 10 no longer run but it wont access the internet because updates to edge wont be available.
People who paid quite a lot of money for GTX 680 780 980 3rd party cards that WILL DO directx 12 but WILL NOT POST OR RUN with secure boot on will justifiably be very angry in 2025. Microsoft is hoping they will just think their GPU is fried and buy new stuff.
Translation your non OEM dell GPU will not be seen in device manager and will not display ANYTHING even in F2 bios with ALL HDD Removed and CMOS Cleared.
You will think your GPU is fake or bad when nothing is wrong. Has nothing to do with windows because linux or no hard drives/OS at all will show the same symptoms when you try starting F2 or F12.
Thought my GPU had died and only figured this out using Display port to DVI with DVI to HDMI adapter with card removed. I thought it was DEAD/BAD I use the adapter with onboard because most of my monitors are now either DVI or HDMI very few are actually display port.
I am able to enter bios after adding GTX1050ti card which was pulled out from old Dell desktop.
I disabled secure boot but still not able to see post/bios through RX580. If both card connected, I have to unplug hdmi cable from rx580 and plug it to gtx1050ti to see post/bios options.
ZeeshanZaki
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July 4th, 2021 17:00
I fixed the issue by switch to alternate bios on graphics card. I can see the display during post and bios.
I ran the GPU-Z utility to find if the UEFI enable or not. It was disabled.
I turn the switch to second position on GPU and now it shows UEFI enabled. Both bios versions are same.
I would like to thank you everyone for your suggestion.
r72019
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5.3K Posts
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July 1st, 2021 06:00
Someone with an R12 (same chipset boaed) had indicated this problem comes up with the most recent BIOS update for rebar. But I don't see that available on the R11 page. What version are you on?
DELL-Chris M
Community Manager
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56.9K Posts
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July 1st, 2021 06:00
Clarify, when our OEM RTX 3080 video card was installed, could you see the post screens and F2 BIOS?
Vanadiel
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7.1K Posts
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July 1st, 2021 11:00
Yes, I am aware of this issue. I was trying to look for the excellent post from @speedstep that explains this issue in great detail, but I could not locate it.
I could locate this Intel post that provides some background information: GOP UEFI
It has to do with the UEFI pre boot environment (BIOS), and the GOP driver needed to enable video output in that environment. If the video card does not have the correct GOP driver, it will not display any video output in the UEFI BIOS environment.
The only way around that is to enable CSM, and that requires Secure Boot to be disabled. The R10 has that option, but I do not believe the R11/R12 have it.
I remember the post from Speedstep explaining the reason for this, and if I was not mistaken it has to do with the version implementation of Secure Boot. I think version 3 or higher does not allow legacy mode anymore.
r72019
6 Professor
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5.3K Posts
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July 1st, 2021 11:00
Secureboot issue is a boot block (black screen) hard stop no boot to windows.
This is asking about a BIOS no video but boot is OK. This is a different issue.
Amart565
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July 1st, 2021 11:00
It’s not only aftermarket video cards. My 3080 only shows the bios using hdmi and not DisplayPort. The only aftermarket stuff I have is fans and h60 cooler
Vanadiel
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7.1K Posts
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July 1st, 2021 11:00
This is what needs to be turned off to enable legacy boot mode and legacy video card support. Secure boot is the issue with the no video when accessing the bios.
As far as I know the R11/R12 does not have this as an option in the bios menu. I don't have an R11/R12 to test this out, maybe someone who has one can verify this.
The picture below is from my R10 bios menu.
Vanadiel
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7.1K Posts
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July 1st, 2021 11:00
You need to disable secure boot, but that will be difficult without being able to enter the bios and it cannot be done under windows and I don't think the R11 bios has the option to turn secure boot off. You will likely also need to enable CSM, but I believe nether the R11 or R12 have that option. The R10 does have that option in bios.
R11/R12 bios menu: R11/R12 bios menu
R10 bios menu: R10 bios menu
The R11/R12 is missing this option in the BIOS:
It's a common issue with newer systems, because by default they come with secure boot and no way to disable it and enable legacy BIOS mode.
You can try this option from under windows to see if it will let you enter an UEFI options screen: Enter UEFI options
So if you purchase one of these newer systems without a video card in it from let's say Amazon or some other location, and put in a non OEM card from another manufacturer, your chances are high you will run into this issue.
It will still boot into windows, but you will not be able to enter the bios because the bios uses a UEFI environment that requires an UEFI driver to enable the video card, and that driver will only work on the OEM cards and a select few aftermarket cards.
Vanadiel
6 Professor
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7.1K Posts
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July 1st, 2021 11:00
I have an RTX 3080 using DP port only, and have no issues entering the BIOS menu on my R10. Latest Vbios is installed for the RTX 3080, and latest motherboard bios for the R10.
pderosa
6 Posts
0
July 1st, 2021 11:00
I believe it is related to DisplayPort connection to the monitor and something in the most recent update for the 3080 vbios. It appears that the drivers needed to send the signal to the display through DisplayPort cable are not loading until Windows loads. I have not found a solution to date other than connecting a monitor with an HDMI cable so I can get into the BIOs. I actually have a similar issue with a Lenovo laptop when it is connected to a dock with DisplayPort cables going to the monitors, so it is not exclusive to Alienware.
speedstep
9 Legend
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47K Posts
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July 1st, 2021 13:00
@Vanadiel
It used to be there was only 1 issue.
HOWEVER this is more complicated since the 2012 issue.
http://nvidia.custhelp.com/app/answers/detail/a_id/3156
Answer ID 3156
Published 10/25/2012 03:12 PM
Updated 10/26/2012 02:00 PM
Class 3 UEFI Removes Legacy, 32 bit, and CSM (compatability support Module)
UEFI Last Mile According to Brian Richardson, Intel has embarked on what it calls the "UEFI Last Mile," an effort to remove old legacy code from its products and focus on newer technologies like UEFI. This primarily means dropping BIOS. This started in 2007 and was done by 2020.
Class 3 bios eliminates CSM, 32 bit, MBR, MSDOS VESA, NTVDM.
Windows 11 will FORCE Secure boot ON which means older hardware and software will no longer run. They will also by 2025 enforce a security update so that not only will WIN 10 no longer run but it wont access the internet because updates to edge wont be available.
People who paid quite a lot of money for GTX 680 780 980 3rd party cards that WILL DO directx 12 but WILL NOT POST OR RUN with secure boot on will justifiably be very angry in 2025. Microsoft is hoping they will just think their GPU is fried and buy new stuff.
https://uefi.org/sites/default/files/resources/Brian_Richardson_Intel_Final.pdf
There are now 4 bios related settings that must be disabled so that non dell video cards are seen and Dell or Microsoft won't bork you with an update.
SMM Security Mitigation DISABLED
UEFI Bootpath Security DISABLED
Secure Boot OFF
Windows capsule bios updates DISABLED
Translation your non OEM dell GPU will not be seen in device manager and will not display ANYTHING even in F2 bios with ALL HDD Removed and CMOS Cleared.
You will think your GPU is fake or bad when nothing is wrong. Has nothing to do with windows because linux or no hard drives/OS at all will show the same symptoms when you try starting F2 or F12.
Thought my GPU had died and only figured this out using Display port to DVI with DVI to HDMI adapter with card removed. I thought it was DEAD/BAD I use the adapter with onboard because most of my monitors are now either DVI or HDMI very few are actually display port.
BENFEI DisplayPort to DVI
https://www.amazon.com/dp/B01LGITGY0/
DVI Male to HDMI Female
https://www.amazon.com/dp/B07CXY79KR/
ZeeshanZaki
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July 1st, 2021 14:00
Tried UEFI boot option but when it boots there is no display.
ZeeshanZaki
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10 Posts
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July 1st, 2021 14:00
Thank you everyone for your quick response.
The system was bought without graphics card, so we installed RX580 to setup initial windows setup.
So far I tried hdmi and dvi cable but din't try display port cable.
I also tried nvidia 1700 card which only got DVI and still no display.
I can reload the bios but when it restart to flash bios, I won't be able see the progress.
ZeeshanZaki
1 Rookie
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10 Posts
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July 1st, 2021 19:00
I am able to enter bios after adding GTX1050ti card which was pulled out from old Dell desktop.
I disabled secure boot but still not able to see post/bios through RX580. If both card connected, I have to unplug hdmi cable from rx580 and plug it to gtx1050ti to see post/bios options.
Why can't dell allow to use other cards?
ZeeshanZaki
1 Rookie
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10 Posts
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July 2nd, 2021 05:00
I disabled secure boot but find option to enable CSM in bios.