Aurora R11, won't boot OS

Question

My warranty ran out 5 days ago and suprise suprise when I turned on the pc the alien ware logo comes up then the screen goes blank. I have checked the bios, have got into recovery and tried reinstall windows but still not booting os. It's driving me mad. I am not a regular pc user and haven't turned it on for about 5-6 weeks. Annoyingly if I would have used pc earlier it would have still been under warranty. I installed Windows 11 a few months ago and am wondering if this could be a bad Microsoft update as it has been running fine up until a few days ago. My open uni degree starts again in January (what I use the pc for) and I'm panicking that it's not going to be sorted out by then.  I have spent over a grand on a PC that has suspiciously packed up a few days after warranty expired. Please can anybody help me get back into my os again

Vanadiel · Accepted Answer

If you could install the OS again then the issue is not with the video card output or the monitor.

I would suggest running the Built-in Diagnostics and see if you get any error codes

Built in diagnostics

Sparky1964 · Accepted Answer

Since your warranty is over I'd perform a fresh install of Windows 10 from MS.  Create a bootable drive(MS) and delete all partitions on the C-drive and reinstall Windows 10.  Windows 11 may be having trouble with some NVME ssds.  I'm back to Windows 10 after using W11.

MAF666 · Answer

I've already run built in diagnostics and everything was fine. When I reinstalled os in recovery it went to 100% on first part then got to 2% on second part (installation I think) then went blank again!

Vanadiel · Answer

If the on board recovery option does not work, try the bootable USB recovery option: Alienware Recovery USB

Alienware Desktops

Aurora R11, won't boot OS

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