Aurora R8, disk error reported by Windows 11

Question

Hi, I recently upgraded my Aurora R8 to windows 11. A week after the upgrade, windows reported disk error on the c drive (ssd) and running chkdsk /f didn't fix the problem. From the eventviewer, I found 3 corruption events, one of them is A corruption was discovered in the file system structure on volume C:.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x3000000007a1a. The name of the file is ' '. One of the event logged by Chkdsk /f Chkdsk was executed in verify mode on a volume snapshot.Checking file system on \Device\HarddiskVolume5Volume label is OS.Examining 5 corruption records ...Record 1 of 5: Corrupt File '\Users ilte\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gighmmpiobklfepjocnamgkkbiglidom\050201.log <0x89,0xc277>' ... The non resident attribute of type 0x80 and instance tag 0x0 isinconsistent. The valid data length is 0x114, file size 0x114, andallocated length 0x118.Attribute record (80, '') from file record segment 12C4Bis corrupt.Attribute list entry with type code 80 in file C277 is corrupt.Unable to locate attribute of type 0x80, lowest vcn 0x0,instance tag 0x0 in file 0x12c4b.The first attribute of type 0x30 and instance tag 0x2in file 0xc277 should not be resident.Deleted corrupt attribute list entrywith type code 30 in file C277.Unable to locate attribute with instance tag 0x2 and segmentreference 0x8900000000c277. The expected attribute type is 0x30.Attribute record (30, '') from file record segment C277is corrupt.Unable to locate attribute with instance tag 0x0 and segmentreference 0xdb000000012c75. The expected attribute type is 0x80.Attribute record (80, '') from file record segment 12C75is corrupt.Unable to locate attribute with instance tag 0x0 and segmentreference 0x31000000012d1a. The expected attribute type is 0x80.Attribute record (80, '') from file record segment 12D1Ais corrupt.corruption found.Record 2 of 5: Unused file metadata marked as used ... unexpected corruption found.Record 3 of 5: Unused file metadata marked as used ... unexpected corruption found.Record 4 of 5: Unused file metadata marked as used ... unexpected corruption found.Record 5 of 5: Corrupt File '\Users ilte\AppData\Local\Microsoft\Windows\Notifications\wpndatabase.db-wal <0x4,0x17982>' ... The attribute of type 0x80 and instance tag 0x0 in file 0x17982has allocated length of 0x2d0000 instead of 0x300000.The total allocated size 0xe4000 of attribute of type 0x80 and instancetag 0x0 in file 0x17982 is incorrect. The expected value is 0.The total allocated size in attribute record (80, '')of file 4000000017982 is incorrect.Deleted corrupt attribute list entrywith type code 80 in file 17982.Unable to locate attribute with instance tag 0x0 and segmentreference 0xe000000054270. The expected attribute type is 0x80.Attribute record (80, '') from file record segment 54270is corrupt.corruption found.5 corruption records processed in 0.1 seconds.Windows could not verify the list of previously identified potential issues.Please run chkdsk /scan to find the problems and queue them for repair. I ran the dell diagnostic tests on the sdd hard drive and they didn't find any problem. Will reinstall windows on the c drive fix this problem? Also how to reinstall windows from the dell image? Thes are the volumes on the system. PS C:\Users ilte> Get-VolumeDriveLetter FriendlyName FileSystemType DriveType HealthStatus OperationalStatus SizeRemaining Size----------- ------------ -------------- --------- ------------ ----------------- ------------- ----Image NTFS Fixed Healthy OK 237.41 MB 13.79 GBWINRETOOLS NTFS Fixed Healthy OK 462.3 MB 990 MBDELLSUPPORT NTFS Fixed Healthy OK 317.54 MB 1.13 GBE Unknown CD-ROM Healthy Unknown 0 B 0 BC OS NTFS Fixed Warning Full Repair Needed 49.18 GB 221.81 GBESP FAT32 Fixed Healthy OK 562.18 MB 646 MBD DATA NTFS Fixed Healthy OK 152.85 GB 931.39 GB Thanks Patrick

steadler · Accepted Answer

From what I see in your post

Chkdsk was executed in verify mode

and that won't correct the problem. I would suggest using the chkdsk /r option instead of the /f option

( Often you need to be unmounted (drive)) in recovery mode from windows or usb stick install media

in repair mode option.

Tesla1856 · Answer

Kinda sounds like this, doesn't it?

https://www.dell.com/community/Alienware-Desktops/Alienware-13-R3-windows-died-after-a-failed-update-please-help/m-p/8146987#M56384

I suggest you install and run Crystal-Disk-Info or Passmark's DiskCheckup and see what your drive's SMART status is.

Vanadiel · Answer

I would use the windows explorer disk check. It might need to do this pre-boot, in which case it will ask for a reboot.

Windows disk check

If you still have unremovable errors after that, do a TRIM on the SSD.

If you still have errors after that, it is possible the SSD is end of life and you can use what Tesla suggested to see the SMART status and see if you have any unrecoverable disk blocks, or other issues.

Tesla1856 · Answer

After you Windows Error Check your drives and the other stuff ...

If Windows still boots, I suggest you backup your important files. However, don't erase your last good backup because some of these current files might be corrupt. That's a lot of random corruption shown there. Unless you can explain with some recent events, I would say hardware-failure (maybe just disk failure). Good disks inside good computers don't do this.

PatrickSeaStar · Answer

Thanks for Tesla and Vanadiel's reply. Disk repair from file explorer didn't work as well. I checked my computer and TRIM is enabled. I downloaded Crystal disk info and got at 56% score.

Does that mean my ssd is still good and I can reinstall windows?

Thanks

Tesla1856 · Answer

56% is a terrible score ... especially for a SSD. I wonder why the box is still Blue and rated Good ?

Man, what is going on with these Toshiba XG5/XG6 SSDs ?

https://www.dell.com/community/XPS-Desktops/XPS-8930-Error-Code-2000-0151/m-p/8145395#M68756

At the end are my recommendations of actions before I would put it back in service.

Maybe try the Passmark program ?

KentXRS · Answer

Looking at % of health status, I would advise you to clone SDD to new one ASAP...

Use Macrium Reflect and any USBtoNVME adapter for new ssd, new ssd can be larger size than old one, and after cloning just replace old one, and make extension of primary partition to use all space (I used portable MiniTool Partition Wizard 9.0).

replaced my NVME drive from Toshiba 256Gb to Samsung 970 pro 512GB, just swap, no problems

PatrickSeaStar · Answer

Sorry of not able to update earlier as I had problems accessing this forum. I found out if I performed the chkdsk under safe mode, chkdsk was able to fix the disk errors. A normal reboot did not fix the disk error, as @steadler pointed out, chkdsk was executed in verify mode. Thanks for all the suggestions.

Patrick

Alienware Desktops

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