5 Practitioner

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3.1K Posts

July 9th, 2020 09:00

Have you tried Using XTU and changing your memory Multipliers by slowly testing which speed the computer can handle before crashing.

 

How can you afford all that ram anyways lol? You know how expensive a 2x16Gb kit of DDR3 compares to that? $208.97 for DDR3.

4 Posts

July 9th, 2020 11:00

Hi,

sounds familiar to my thread - https://www.dell.com/community/Alienware-Desktops/Aurora-R9-i9900k-upgrade-and-64Gb-RAM/td-p/7644125

However I've had 64Gb working with the i9300 processor and 64Gb match memory, kit of 4 x 16Gb from Crucial. only works with 32Gb in now after processor change to i9900k.

Same dilemma as no memory from supplier to upgrade so did it myself. Thought when that worked that processor would simply work, how wrong and sadly not great on Dells part.

Love the machine and brand just not backed up with the service for me at this moment, Hoping someone comes along with more ideas as i'm lost on this one now.

Gl3n

6 Professor

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5.3K Posts

July 9th, 2020 17:00

Have you tried clearing CMOS with the new RAM configuration, sometimes that will do the trick. 

1 Rookie

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14 Posts

July 9th, 2020 18:00

I originally replied to your post on how I got it to work. After updating to Bios 1.09 (today), I had to do the procedure all over again. It seems resetting the CMOS battery is the trick. Make sure you hold the power button for a while to discharge (30 secs seems to work for me). I forgot one thing in my reply to you. During boot after reset, I got 5 flashes on post the first time indicating a CMOS power error because of the battery being removed. Just hold power for a manual reset and it worked fine after that.

1 Rookie

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14 Posts

July 9th, 2020 18:00

It is indeed the trick along with installing the dimm's gradually. For whatever reason.

Cheers

1 Rookie

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14 Posts

July 9th, 2020 18:00

I finally did get it working at XMP1 3200 and good benchmarks. It wasn't very expensive. 200 bucks on amazon for 2x16. But now I updated to the latest bios 1.09 and dreaded 4 orange flashes on post again. UGH! Trying what I did before by resetting CMOS battery and installing one stick at a time.

1 Message

July 23rd, 2020 18:00

@Boysenberry99 

Same issue after updating to bios 1.0.9

 

had 64gb at 3200 xmp1 before update, then 4 yellow flash.  Tried cmos reset, both methods, mix matching sticks, all of it lol.  Got 32GB at 3200 and 48gb at 3200 once, few times after same 4 amber flashes, never successful with 64gb at 3200.  It will do the 64gb at 2400....ugh, yeah been at it all day lol

6 Professor

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5.3K Posts

July 23rd, 2020 18:00

You can always roll it back to 1.0.8.

1 Rookie

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14 Posts

July 24th, 2020 01:00

@Chaosphynx I did have success with 64GB of 3200 ram. System stable on Bios 1.09 for a few weeks with good benchmarks. After much trial and error, here's what worked for me. As we know the R9 motherboard is very finicky, so maybe you'll have some luck with these steps. First of all the RAM is a matched set of 64GB 3200 Corsair Vengeance LPX. not just matched specs, but ordered as a 64GB kit for bin compatibility. Step 1: With power off and discharged, Install 3 sticks of ram in the 3 slots furthest from the CPU. The service manual and MB have different labels for the numbers, so I'll describe it like that. So to be clear, that's 48 GB ram installed with the Computer still off. Step 2: perform a CMOS reset. I did the battery remove method for about 5 minutes. Step 3: boot up and verify that memory is running xmp1 at 3200. you may get 5 yellow flashes at this point indicating a CMOS error, just hard powerdown and boot again and mine booted fine after that. Step 4: power down and discharge, and install final memory stick (last slot closest to the CPU) Step 5: boot up again (no cmos reset during the last stick install) and system will restart itself 3 or 4 times if I remember right, just let it do its thing, and voila 64GB at 3200. Good luck.

18 Posts

July 24th, 2020 09:00

Hey! I am glad that you got your problem fixed.

Do you think you could take a look at my problem and give some suggestions?

https://www.dell.com/community/Alienware-Desktops/R11-Desktop-becomes-noisy-after-upgrading-RAM/m-p/7655588#M30143

October 8th, 2020 09:00

@Boysenberry99 That totally worked!  HOWEVER, I was following your instructions and after I got the 3 DIMMS in, I got a notification about the amount of memory changing, went into the BIOS, and SAVED.  The saving turned out to be a bad thing apparently, because after I installed the 4th DIMM, I got 4 blinking aliens.

So I started the whole process over again, however I followed Dell's CMOS reset instructions and disconnected power from the MB and moved the CMOS Reset Pin, as well as removing the CMOS battery > replaced battery (just in case that needed to be in for the pin switch to work) > waited > replaced CMOS Reset Pin to its original location > Reconnected power to MB.  After doing all of that the second time I recalled that we actually got 5 blinking aliens the first time I installed all 4, (but I  hadn't read this thread yet and didn't know what that meant), so I just left all 4 in this time and Ta Da!  5 Blinking aliens > Hard Power Off > Power On > Memory change Message > Continue. BAM!  YAY!  Thank you x Infinity & beyond!

Dells CMOS Reset info can be found on page 99 in the online Aurora R9 Service Manual.

July 7th, 2021 20:00

So... I struggled to upgrade from 32GB to 64GB for about an hour. I got a set of two 16GB Kingston sticks that are identical to the ones already on my board from Amazon. The mysterious thing is that it worked once kind of randomly when I just simply installed both sticks at the same time, but stopped working (=black screen) when I rebooted. I tried a lot of different combinations, to no avail.

Then I ran into this post and tried the CMOS reset + gradual upgrade method out of desperation, and to my disbelief, it worked like a charm. Since then things work normally even after a few restarts. I signed up for an account for this message board just to thank you.

So, thank you!

 

1 Message

September 21st, 2021 08:00

I'll just leave this comment here in case it helps someone down the line.

I tried upgrading my R9 with new DDR4, replacing the old 16GB 2666MHz, and I failed at first by purchasing 2x16GB cards operating at 3600MHz 1.35V (Corsair Vengeance LPX 32GB (2 x 16GB) DDR4 3600 (PC4-28800) C18 1.35V).

That didn't work, and after contacting Dell tech support they sent me the compatible DDR4 configurations and what to look for.

Next time I ordered Patriot Viper DDR4 32GB (2x16GB) 2666MHz 1.2V, plugged it in and... IT DIDN'T WORK either! This was with XMP1 profile being set in BIOS.

Before giving up from the new RAM again, I switched the profile to XMP2 and it worked!

Moral of the story - try all (XMP) profiles to make sure you've gone through all your options.

I've been running my new 32GB of DDR4 happily ever since at the advertised 2666Mhz.

Good luck!

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