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March 30th, 2015 00:00

Alienware 17, Can't see secondary HDD in Windows

So I've had this new Alienware 17 for about 2 weeks now. I ordered it with 256GB SSD and 1TB HDD. Everything was working great until yesterday when the secondary HDD just seemingly disappeared... It's showing in the BIOS but not in Windows. Also, it's taking a long time (5 mins+) to boot up the laptop now... Any ideas?

Thanks in advance!

December 2nd, 2015 10:00

Getting same issue as above, my secondary 1TB HDD in my Alienware 15 R2 is missing most times. It appears randomly and tried many fixes myself but none helped. Please help us fix this issue.

3 Posts

March 14th, 2016 23:00

hi there....i had the same problem....actually my solution is...nothing related to software....

i try to remove the behind cover, strengthen the HDD connection to the motherboard....

it fix my problem....

here is the youtube link that help you to determine the connection cable of the HDD

[View:https://www.youtube.com/watch?v=wtynmMwcLdI:550:0]

hope it help...cheers

1 Message

March 19th, 2016 12:00

the same to me should i do. Did u fix it ? :( please tell me

3 Posts

March 24th, 2016 21:00

Problem solve once I strengthen the connection....

1 Message

May 30th, 2016 09:00

I have same issue my hhd went missing and now the speaker is not working.

3 Posts

May 30th, 2016 19:00

regarding your HDD, try to use a eraser put behind your casing to secure the connection....

regarding your speaker update the firmware from dell

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