I have an Alienware M17x-R3, I've already sent emails to a Dell Tech Support. I have been told many times that a technician has been contacted and would contact me. This was July 05, 2012. It has been over two months. I wanted to know if anyone has any suggestions? Or if a technician would read this. I have tried calling several times only having to wait for nearly one hour. My warranty for my alienware is now running out of time! The problem is: I was just searching on my computer looking for a file when a blue screen appeared. After it shut down own its own, I tried starting it up again only to find that it was making beeping noises (4 beeps) and a blank black screen.