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Pmful
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Alienware m17x r2 Gpu overheating issue

Hello i have the following problems with my M17x r2 5870m crossfire 940m i7 processor.So the left gpu idle temp is 54-65, 70 while watching videos.Room temp is around 20C .The right gpu is idling at 45.When i start playing D3 my gpus go to 100+C fps drops and becomes unplayable.I use the newest Ati drivers and cap profiles.I have reinstalled the windows once.The gpu fans start working at full speed when the temps go 90+ but that isnt doing much since they get 100+ in 50 seconds while using furmark benchmark..I use A10 bios version.No problems with the cpu at all runs max at 70C.The cards are at stock clocks i haven't touched anything.I dont even use windows aero and so on.The problem is not only playing diablo 3 but all other games,for example starcraft 2 and league of legends.I've watched youtube videos for the gpu temps and they aren't even passing 70C.Link to the video is here:http://www.youtube.com/watch?v=YisvQNNhCXA.He is using 4870 Crossfire but i think this is the normal temp for 5870's too.I can't contact the I can't call expert from alienware since i live in Bulgaria.What shall i do?

 

 

 

 

 

 

 

 

 

 

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6 Replies
Pmful
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Re: Alienware m17x r2 Gpu overheating issue

1 more thingy i havent flashed the vbios of the video cards

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Re: Alienware m17x r2 Gpu overheating issue

Depending on how often you clean your laptop there may be dust clogged in your vents. If that's the case hot air expelled from the GPUs can cause overheating.

Check this article on how to deal with overheating.

You can also try to update your vbios, but if you do make sure you're running Dell's video driver first.

Luis Pardo
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty! Check out AW Artificial Intelligence
For US and Canada, if you have any questions about upgrades contact us at alienwareupgrades@dell.com
YouTube Logo Check out our disassemble videos on YouTube | If you need extra assistance please use Facebook Logo Twitter Logo, I can't always reply to PM's

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Pmful
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Re: Alienware m17x r2 Gpu overheating issue

Isnt this going to brake my cards and is it going to cool them better ?

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Re: Alienware m17x r2 Gpu overheating issue

It won't break your cards as long as you're running Dell's driver. It's recommended to update your vbios with the new released version for improved stability but I don't think it was directly related to card cooling.

Luis Pardo
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty! Check out AW Artificial Intelligence
For US and Canada, if you have any questions about upgrades contact us at alienwareupgrades@dell.com
YouTube Logo Check out our disassemble videos on YouTube | If you need extra assistance please use Facebook Logo Twitter Logo, I can't always reply to PM's

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Pmful
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Re: Alienware m17x r2 Gpu overheating issue

Is there a way i can limit my gpus to go only to 80 procents max on each ?

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Pmful
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Re: Alienware m17x r2 Gpu overheating issue

+ can it be due to using the ati drivers not the dell ones ?

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