Aurora-R1, MIO board issues

hi Tesla you' helped me before about my mio-board it's still not working ! I ran another test on my R1 just on the USB's and it came up with (front usb cable port 2 not installed) . never seen that one before ? I was wondering if that was connected to the board not working ? 

My posts here:

http://en.community.dell.com/owners-club/alienware/f/3746/t/19454040.aspx

So, in Dell Diags ... can you test the MIO-Board or exercise the lights?

What is the exact message?

ok thanks ! the only test iv not done is Alienware fxalien tester can't find it anywhere on my PC iv checked all the files and run a search and it found nothing ? any ideas ? have you got a link or know where to find it 

According to my notes:

MotherBoard Connections:
MB USB1 - MIO-Board (one USB channel for MIO, one for FlexBay)
MB USB2 - Front-Top Panel (2 x USB 2.0 Ports)

So, Front (top) USB ports are not really part of MIO-Board. Check cable that goes from MB header "USB2" directly to those ports. Each half or set of pins (on that 10 pin header) runs 1 front USB port.

sorry to be a pest but just one more thing I just done a repair command center instead of just uninstalling . just before the end it asked me to pick my aurora model from a drop down box when I clicked on it the only model there was a R4 ? mines a R1 . any ideas did I get the wrong file ? 

ok thanks ! the only test iv not done is Alienware fxalien tester can't find it anywhere on my PC iv checked all the files and run a search and it found nothing ? any ideas ? have you got a link or know where to find it

i think i must have tried every way possible installing it . thought about in safe mode ? i`ll try anything once but i don`t know my way around  computers that well .i found it strange that when i did the repair on the command center just before the end as i said yesterday it asked me to pick my model but only showed a R3 or 4 . don`t think i`ll ever get it to work .i might start looking on Ebay for a used one . still can`t find that FX tester !

sorry to be a pest but just one more thing I just done a repair command center instead of just uninstalling . just before the end it asked me to pick my aurora model from a drop down box when I clicked on it the only model there was a R4 ? mines a R1 . any ideas did I get the wrong file ?

Hello Ihatejo1!

There might be corrupted files on the command center, try to follow the steps Tesla mentions uninstall the command center shut down the system and perform a power drain, download the latest version and install it.

Right after that you can try to run the AlienFX tester.