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September 1st, 2014 06:00

BLACK SCREEN WHEN HIGH PERFORMANCE GPU SELECTED- !!!!PLEASE HELP!!!!

I noticed my laptop was going all fuzzy, and flickering different colors. I took a video of It while it was doing it. Ill see if I can upload it so you can see. while it was flickering I pluged in my tv monitor to the HDMI port on my laptop and it stopped the fuzz for a few seconds then it would start back up again(as shown in video). Eventually after fuzzing for a couple minutes strait my laptop screen eventually just went black. So I plugged the HDMI cord back in to see if it would work on my TV monitor, and it worked Fine. So the problem is that when I have my High performance gpu selected this happens. But when I select the Power Saving GPU the laptop monitor is Fine. I assumed the problem was with my Radeon HD 6900M gpu card, But my TV Monitor works fine while selected to it. It cant be a problem with the laptop screen cause it works fine while on Power Saving Mode. . PLEASE NOTE!! My screen isn't going fuzzy anymore, only at first it was.Now it is doing Black Screen Only. I have another video showing the black screen. CLICK LINK FOR PART 1 http://youtu.be/-qHD83Sf-4w CLICK LINK FOR PART 2 http://youtu.be/kkYxRlLTwwE

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2.7K Posts

September 2nd, 2014 13:00

I would say that there could be something wrong or with the video card or with the motherboard, but we might need to check the case deeper, if you are still under warranty and you live within US or Canada send me a PM with your service tag and brief description of the problem otherwise you might to contact the technical support site in your country so they can help you out. 

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