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August 19th, 2011 21:00

M15X Display Turn Green and Nothing Came out

Anyone can tell me what happened. This has happened quiet awhile.

 

 

Problem: 8764.photo.JPG

M15x Screen Turn Green and No display

Unable to boot to log in WIndows SCreen after ''Loading Windows''

Screen turned black but have back lit light on screen. Tried plugging to external monitor nothing happened. [Sometimes the screen turn green it self and flashing, please refer to picture]

Sometimes when playing games or words, when i lift the laptop up, the screen turn green.

Before this when it goes black screen, i waited 20 minutes and the screen turned back on and i able to log in. but this time not anymore. =(

However, it can boot to Safe Mode and it work fine in safe mode but unable to load to normal windows. HELPPP~~~!!!

 

Solutions I tired

- Reformat

-Startup repait

- Update Graphic Gard

-Restore from backup

 

What is going on? Graphic card problem or screen problem? or others? Help me ... is really annoying using safe mode to do my work

Community Manager

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54.9K Posts

August 19th, 2011 22:00

Since it functions in safemode, my bet is that the video card is the culprit. Contact Alienware Support 800-254-3692 and get it replaced.

2 Posts

August 19th, 2011 23:00

Even worse now.... It beeps so many times during boot up.. Any idea on this beeping sound?

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