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December 11th, 2010 03:00

M15x Motherboard coruprion?

So, My alienware m15X was starting to act up, dropping drivers and all that. I decided to reformat, without knowing it (and i could scream about notgetting an update on the corruption deal) I installed my CC from the CD, noting that my computer is no longer lighting up I am panicking. I think I screwed my baby and she's only 5 months old. The real kicker is that I'm stationed over seas, and i use this computer for school

 

what can I do?

 

-Ashley

3 Posts

December 11th, 2010 03:00

This is what it gives me:

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Controller.ControllerMainForm.closingApplication()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormFormClosing(Object sender, FormClosingEventArgs e)
   at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
   at System.Windows.Forms.Form.WmClose(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4952 (win7RTMGDR.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
AlienwareAlienFXController
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe
----------------------------------------
AlienwareAlienFXTools
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
----------------------------------------
Alienlabs.CommandCenter.Tools
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/1.0.92.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AlienLabsTools
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabsTools/1.0.92.0__bebb3c8816410241/AlienLabsTools.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5001 built by: Win7RTMGDR
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
AlienFX.DeviceDiscovery
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/1.0.92.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication.Core
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll
----------------------------------------
AlienFX.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.Communication/1.0.92.0__bebb3c8816410241/AlienFX.Communication.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll
----------------------------------------
System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.4926 built by: NetFXw7
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
LightFX
    Assembly Version: 1.0.92.0
    Win32 Version: n/a
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/LightFX/1.0.92.0__bebb3c8816410241/LightFX.dll
----------------------------------------
PresentationFramework.Aero
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4902 built by: NetFXw7
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework.Aero/3.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll
----------------------------------------
PresentationCFFRasterizer
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4902 built by: NetFXw7
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationCFFRasterizer/3.0.0.0__31bf3856ad364e35/PresentationCFFRasterizer.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:


   

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

265 Posts

December 11th, 2010 08:00

I dont know if you had ever read some of the FAQ's here on the forum, but one of them gives a lot of info, such as never to use the command center or drivers that come on the CD.

You are going to need to get the motherboard replaced. Installing command center from the CD has corrupted the AlienFX board, which is built onto the motherboard. The only way to fix this is to get a new board.

For future reference, NEVER use anything on the Dell disc to reinstall drivers. Just use the Alienware Windows Disc to reinstall windows, and then download all of your drivers from the Dell Download Page for the M15x.

 

3 Posts

December 11th, 2010 16:00

Of course I read them, that's how i found out about it- not from dell or anything. As I posted about "motherboard corruption" I had the idea. I'm wanting to confirm that, and, if that is the case- being I am at an APO address, how am I going to work it out?

265 Posts

December 11th, 2010 17:00

Well they may have to arrange for you to ship the system to the depot for the repair if you dont have a residential address that the technician can come to fix the PC. They wont ship you the motherboard to replace it yourself, because it is a complicated part to replace in a laptop.

If they decide to pull your system to the depot for repair, they will send you a box and instructions to do so. It usually can take 1 to 2 weeks for depot turn around time though.

But I can say for sure, you will need the motherboard replaced.

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