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April 21st, 2013 16:00

M17X Driver Issues

I acquired this Alienware M17x yesterday, all it had was the system itself and the power cable.

Upon first start up I got a no operating system message. The sticker under the laptop had a windows 7 key so I used a windows 7 disc and installed the OS

Now on to the fun part. I had audio when finished and USB connectivity.

In the order specified by this website i began downloading drivers associated with H08V2P1 service tag on the bottom of the system.

Now everything is working, I have full HD with the radeon 5870 drivers installed. The only problem im getting is no internet. My wireless doesnt show up and nothing happens when i plug an ethernet cord in.

In my devices hardware list I have 2 Base System Devices with a yellow ! indicating no drivers

Also with those there are 2 unknown devices, 1 ethernet controller, and 1 network controller

The network controller's hardware IDs are 

PCI\VEN_8086&DEV_422B&SUBSYS_11218086&REV_35

PCI\VEN_8086&DEV_422B&SUBSYS_11218086

PCI\VEN_8086&DEV_422B&CC_028000

PCI\VEN_8086&DEV_422B&CC_0280

Anyone have any clues? as stated before, I have tried install ALL network drivers related to this computers service tag number

Thanks in advance

2 Intern

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835 Posts

April 22nd, 2013 11:00

Sometimes the list of drivers is not complete when you try to find drivers using your service tag, I think the one you are missing is this one:

www.dell.com/.../alienware-m17x-r2   

8 Wizard

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17K Posts

April 21st, 2013 17:00

Google those IDs and/or use driver list at ftp.dell.com/.../index.html

I would try to get wired ethernet working first.

April 22nd, 2013 17:00

That did it! Thanks so much :)

3 Posts

December 20th, 2013 14:00

Hi!


Do you know which driver I need to install for Windows 7 32-bit?

I have the same problem and I'm totally lost, but unfortunatelly this driver doesn't work with my OS!

Thanks!!

3 Posts

December 20th, 2013 15:00

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