Thanks for the reply...Sorry that happened....I took the plunge last night and installed it on R3....So far, all is good here.....I will never get another Alienware...Too many updates and too much trouble. Very conflicting info on what needs to be updated as well....Support Assist Ap says one thing and dells support site says another....Very Disappointed with dell.....
On a general note, as of now, I would never buy a laptop OTHER than an Alienware.
SupportAssist (SA) does have issues however, but none of them critical. On the support website, SA reports that I need to update my Intel Chipset driver even though I already have. On my R3, SA reports that no updates are available.
Interestingly, SA did not report the release of bios 1.8.0, and never told me to update. I found the bios update myself on the support website.
I purposely visited this site before updating my R2 because of issues I've faced with BIOS updates before, not convincing at all to update. Sorry for the inconveniences
MikeB2308
31 Posts
0
October 21st, 2019 16:00
Anyone?
campingfamily
1 Message
0
October 21st, 2019 17:00
yes it bricked my alianware 15 r2
MikeB2308
31 Posts
1
October 22nd, 2019 07:00
Thanks for the reply...Sorry that happened....I took the plunge last night and installed it on R3....So far, all is good here.....I will never get another Alienware...Too many updates and too much trouble. Very conflicting info on what needs to be updated as well....Support Assist Ap says one thing and dells support site says another....Very Disappointed with dell.....
MachineStrength
30 Posts
0
October 22nd, 2019 07:00
The new bios works fine for me on a 15 R3.
On a general note, as of now, I would never buy a laptop OTHER than an Alienware.
SupportAssist (SA) does have issues however, but none of them critical. On the support website, SA reports that I need to update my Intel Chipset driver even though I already have. On my R3, SA reports that no updates are available.
Interestingly, SA did not report the release of bios 1.8.0, and never told me to update. I found the bios update myself on the support website.
RAF65
137 Posts
0
October 24th, 2019 11:00
I have just updated - no problems.
What changes have been implemented?
HellsDisciples
159 Posts
0
October 27th, 2019 02:00
Never got an update notification for 1.8.0 Thanks, Support Assist says nothing either.
vittoriosforza
1 Message
0
January 23rd, 2020 07:00
hi, i had the same problem on my R2, how did you solve it @campingfamily ?
Gamerz619
1 Message
0
May 16th, 2020 08:00
I purposely visited this site before updating my R2 because of issues I've faced with BIOS updates before, not convincing at all to update. Sorry for the inconveniences
Fullerxo52
2 Posts
0
September 10th, 2022 12:00
yes with my 2022 x17 Alienware . No problems actually improved my battery usage really good.