I would download programs like a: antivirus, Malware scanner a spyware scanner, firewall program also do scans to see if you have infections. I would also install a copy of advanced system care to fix any corrupt files and it will, import security updates from windows if needed, as it sound more like a software problem.
tommy333
74 Posts
0
August 6th, 2020 03:00
Do you have games on your laptop if so, than try uninstalling of of them this may help
A51-06
5 Practitioner
•
3.1K Posts
0
August 6th, 2020 06:00
Post a Pic of your laptop saying that.
Have you run the supportassist black screen troubleshooter?
Here is the link to download it.
sprinteroz
32 Posts
0
August 6th, 2020 17:00
I would download programs like a: antivirus, Malware scanner a spyware scanner, firewall program also do scans to see if you have infections. I would also install a copy of advanced system care to fix any corrupt files and it will, import security updates from windows if needed, as it sound more like a software problem.
A51-06
5 Practitioner
•
3.1K Posts
0
August 6th, 2020 17:00
Reset your bios to defaults and then see if it turns off again.