As the coffeelake processor supports higher clock rate than kabylake or older processors, you may easily notice that the Alienware 13R3, 15R3, 15R4, 17R4, 17R5 generates more heat compared to previous generation platforms. Therefore Dell engineering optimized the system to tolerate higher temperature from design perspective, and the new specification for Alienware 15 R4 / 17 R5 is:
CPU peak temperature will be no greater than 100 degree C
Below is the table for the thermal specification in component basis. For Alienware 13R3, 15R3, 17R4, this is applicable with BIOS version S1.0.9_K1.0.1 ,S1.0.9_K1.0.1 or higher.
Component
Thermal peak specification (degree C)
Processor
100
GPU
94
SSD
81/78 *
HDD
69/60 *
Memory
95
So, the temperatures that your system is showing are normal.
These machines are indeed noisy. Got one to replace my defective 17 R4 of which I literally clocked in about 20 hours of fun on and about 100 hours of resetting and updating it. I've complained to everyone on the board of directors of Alienware but, alas, they have been consolidated with $150 Dell disposable tablets and such. Totally losing any resemblance of a high end (overpriced) laptop. I'm seeing many newer Alienware units on craigslist with a bunch of similar complaints like yours and mine and actually thinking they can use this Dell trickery to recoup their losses. I'm glad my retailer explained the "Dell way" and split the difference betwixt the two as a loss. I'm almost sad that I have to tell them "Alienware has gone to ".Just google consumerist and escalations along with Dell or Alienware and you should find their pattern of email addresses. Also, consider social media. There are still persons within Alienware that might get tired of Dell's smear campaign with their once good name and product.
PouyaTiger
10 Posts
0
October 10th, 2018 11:00
I just fixed my problem with ThrottleStop and its working very well and I hope Dell can implement software like ThrottleStop.
Eimy_B
4 Operator
•
4.4K Posts
1
October 10th, 2018 09:00
Hi @PouyaTiger,
As the coffeelake processor supports higher clock rate than kabylake or older processors, you may easily notice that the Alienware 13R3, 15R3, 15R4, 17R4, 17R5 generates more heat compared to previous generation platforms. Therefore Dell engineering optimized the system to tolerate higher temperature from design perspective, and the new specification for Alienware 15 R4 / 17 R5 is:
CPU peak temperature will be no greater than 100 degree C
Below is the table for the thermal specification in component basis. For Alienware 13R3, 15R3, 17R4, this is applicable with BIOS version S1.0.9_K1.0.1 ,S1.0.9_K1.0.1 or higher.
(degree C)
So, the temperatures that your system is showing are normal.
Eimy_B
4 Operator
•
4.4K Posts
1
October 10th, 2018 12:00
@PouyaTiger,
Thank you :BigSmile:
arthurgarcia
1 Message
1
October 11th, 2018 10:00
These machines are indeed noisy. Got one to replace my defective 17 R4 of which I literally clocked in about 20 hours of fun on and about 100 hours of resetting and updating it. I've complained to everyone on the board of directors of Alienware but, alas, they have been consolidated with $150 Dell disposable tablets and such. Totally losing any resemblance of a high end (overpriced) laptop. I'm seeing many newer Alienware units on craigslist with a bunch of similar complaints like yours and mine and actually thinking they can use this Dell trickery to recoup their losses. I'm glad my retailer explained the "Dell way" and split the difference betwixt the two as a loss. I'm almost sad that I have to tell them "Alienware has gone to ".Just google consumerist and escalations along with Dell or Alienware and you should find their pattern of email addresses. Also, consider social media. There are still persons within Alienware that might get tired of Dell's smear campaign with their once good name and product.