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Alienware 15 R3 AlienFX not working
I have followed all suggested remediation steps, including deleting AlienFX files/folders, registry keys, and reinstalling CC. I have tried pulling the battery and pressing the power button. The hardware passes all diagnostic tests, and this problem persisted through a reinstall of Windows 10.
AlienFXTester fails. I feel like the only other thing to try at this point is an older version of Alienware CC. Any other ideas?
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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July 29th, 2019 16:00
Hi @chrmj
chrmj
3 Posts
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July 29th, 2019 17:00
Thank you for the suggestion. Unfortunately after downloading CC from MS store and allowing it to update, "FX" and "Home" disappear after CC fully loads. I hope the August update fixes it and my lights aren't dead.
Airworthy
1 Message
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August 15th, 2019 20:00
Alienware-Eimy
3 Apprentice
3 Apprentice
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August 16th, 2019 15:00
Hi @Airworthy
Send me a private message (by clicking my Alienware-name) with the Alienware PC service tag number so I can review your case.
KATS FCB
2 Posts
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July 31st, 2020 15:00
Updated Command center and now EVERYTHING is gone
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
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July 31st, 2020 18:00
Command center reinstall and that should fix.