Alienware 17 r5 wont factory reset and light fx wont work

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I legit have spent days trying to fixed this...…. done everything in my power to fix this, and coming from someone with adept computer knowledge I'm pretty lost. my email is <ADMIN NOTE: Private data removed as per the Terms of Use>

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3 Replies
Mary G
Diamond

Re: Alienware 17 r5 wont factory reset and light fx wont wor

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Edit your post to remove the email. That's not allowed in this public forum. 

Factory reset will not fix hardware errors. It doesn't work at all after many changes or upgrades.

See this-- 

https://www.dell.com/community/Alienware-General-Read-Only/Alienware-FX-lights-not-working/td-p/5540...

 

 

 

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Moderator
Moderator

Re: Alienware 17 r5 wont factory reset and light fx wont wor

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Hi @claudiavonchavez,

Can you give more details please. What exactly do you mean with Alien FX not working? Is it giving an error message? Are the lights not working?

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XWayneX
Copper

Re: Alienware 17 r5 wont factory reset and light fx wont wor

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This is working for me

try replacing a file in your Windows\System32\ folder with this replacement

http://originaldll.com/file/lightfx.dll/34495.html

Maybe Dell can check into it for you.

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