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3359

November 4th, 2018 03:00

17 R5, wont factory reset and light fx wont work

I legit have spent days trying to fixed this. Done everything in my power to fix this, and coming from someone with adept computer knowledge I'm pretty lost.

4 Operator

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20.1K Posts

November 4th, 2018 07:00

Factory reset will not fix hardware errors. It doesn't work at all after many changes or upgrades.

See this.

 

 

 

3 Apprentice

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4.4K Posts

November 6th, 2018 07:00

Hi @claudiavonchavez,

Can you give more details please. What exactly do you mean with Alien FX not working? Is it giving an error message? Are the lights not working?

1 Message

November 15th, 2018 23:00

This is working for me

try replacing a file in your Windows\System32\ folder with this replacement

http://originaldll.com/file/lightfx.dll/34495.html

Maybe Dell can check into it for you.

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