Inspiron G5 5500, problems updating AWCC (Error 1920)

When I open AWCC (Alienware Command Center) asks me to install some components

When I intall them gives me the Error 1920 Failed to start the service Alienware Client Management Service (DellClientManagementService) and doesnt let me to install the update

What I do?

Responses(4)

M

MarHuidobro

1 Message

1

April 20th, 2022 10:00

I fixed it by starting the Alienware Client Management service

Search for Services on your start menu or press WindowsKey+R and type services.msc

Check if the Alienware Client Management service is Running (mine wasn't)

If not, try right click-start to run it.

If you are prompted with the following issue:

"Error 1053: "The service did not respond in a timely fashion" when attempting to start, try deleting or renaming the folder C:\ProgramData\dell\UpdateService\ , then try and start the service again.

Then you can update the Command Center with no issue

_

_fds

1 Message

0

April 19th, 2022 08:00

Same error here, and since i cant succesfully update alienware command center i cant turn off the keyboard.

R

RomanJustice

1 Message

0

April 19th, 2022 12:00