Unsolved
1 Rookie
•
1 Message
0
445
June 12th, 2023 12:00
x15 R2, buying a motherboard
Alienware x15 R2
Good afternoon. I had such a problem that the motherboard burned out. Naturally, I had to replace it without a father. But the local centers in the Emirates can't help in any way, and Dell support either. I wanted to ask, is it possible to buy a motherboard for a laptop Alienware x15 R2 in the US, and if so, where? Thanks in advance.
0 events found
No Events found!
filbert
6 Operator
•
1.8K Posts
0
June 12th, 2023 14:00
You could contact Dell to ask, as Dell does sell parts in the US. In the US, phone Dell Spare Parts at 1-800-357-3355. Outside the US, phone your country's Dell Support and ask for Spare Parts. Dell International Support information.
Next to Dell, the most reliable source of genuine Dell parts is Parts-People. However, I checked and they don't have your motherboard in stock. That laptop may be too new for them to have all parts. They are helpful, so I suggest that you contact them to ask about availability.
You may also be able to find that part on sites such as Amazon, AliExpress, eBay, but not as reliable as the two sources that I mentioned.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)
crimsom
9 Technologist
•
6.1K Posts
0
June 13th, 2023 10:00
Hi @Arthang welcome to this free user-to-user Alienware laptop discussion forum.
Which motherboard version of Alienware x15 R2 do you want as a replacement?
For example: If you have the skill to swap out the motherboard from another Alienware x15 R2, visit Refurbished Laptops and 2-in-1 PCs: Dell Outlet | Dell United States and look at externally damaged Scratch & Dent refurbished Alienware x15 R2
$2,350.00$1,551.00 Refurbished Laptops and 2-in-1 PCs: Dell Outlet | Dell United States.Shop: Dell Site Map of All Products, Solutions & Services | Dell USA are offering discounted Alienware x15 R2 Dell Search.
Repair can be undertaken $100 Dell Laptop Repair | Dell Repair | Laptop Repair | Notebook Service Center (parts-people.com).
To arrange an out of warranty Dell repair, How to Arrange an Out of Warranty Repair on Your Dell Computer | Dell US.
If you have Dell warranty Premium Support Plus, ring their number on their paperwork to get International support - help that travels with you.