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January 14th, 2009 20:00

Problem with Celerra Replicator SRA & VMware Site Recovery Manager

When I try to query the array for LUNs I get the following error:

Invalid XML returned from storage array management script: Failed to get attribute 'id' for node 'Array'

I have tried both SRA 1.0 and 1.1 with SRM 1.0 and 1.01. All with the same result. Same result on both sides (production and DR) against both Celerra NS20 arrays. DART code is 5.6.40-3.

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NetJ

January 15th, 2009 15:00

any details on what kind of query does it do ?
Meaning what kind of commands like navicli or something else that query uses ?

8.6K Posts

January 16th, 2009 07:00

I heard its solved now

could you update us on what the problem was ?

5 Practitioner

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274.2K Posts

January 16th, 2009 08:00

The issue is that the hostname had recently (or at some point) changed on the Celerras at both the protected and recovery site. But the configuration had not been completed by updating the list of known Celerras, which includes information about the local Celerra.

The Celerra keeps track of all the Celerras that it "knows" about which you can view with the command nas_cel ¿list. When changing the hostname of the Celerra (or Simulator), you must run the command nas_cel ¿update id=0. This will update the list of known Celerras to reflect the change in the hostname of the local Celerra.

The reason this is important is that the Celerra Replicator SRA uses this list to determine what Celerras are connected.

9 Posts

January 16th, 2009 08:00

Yes, it is resolved. The problem was due to changing the hostname on the Celerra. When you change the hostname you need to use the -update option on nas_cel. For example:

[nasadmin@charlotte ~]$ nas_cel -list

id name owner mount_dev channel net_path CMU

0 emcnas_i0 0 128.221.252.100 APM0008380189800 00

4 ns20-prod 0 192.168.1.70 APM0008380190300 00

[nasadmin@charlotte ~]$

Notice the hostname in the prompt is different from id0. After running "nas_cel -update id=0" it is now correct and the SRA works as it should.
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