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Dell Italy sales site question
Hi Community, I recently joined the forum and I'm from italy.
I have a question. I would like to buy an "Aurora Alienware Desktop PC R7", but I didn't understand if the monitor is included. On the Dell.it (Italy country) website, the "Alienware 25 Gaming Monitor AW2518H" appears on the computer card. Can you help me? Thank you.
DELL-Chris M
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August 16th, 2018 12:00
That is incorrect. Post a link to the specific website that you are viewing.
On the USA Aurora-R7 sales site, the AW2518H is an additional $479.99.
On the UK Aurora-R7 sales site, the AW2518H is an additional £480.02.
Ribosoma_Rick
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August 17th, 2018 02:00
Yes, sure
https://www.dell.com/it-it/shop/desktop-e-dispositivi-all-in-one/alienware-aurora-r7-desktop/spd/alienware-aurora-r7-desktop?~ck=bt
Here, in the PC information from 999 € (Italy), there is also the monitor.
In the UK website at the same part there is write "none" while in the USA website it is not reported the monitor.
Ribosoma_Rick
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August 17th, 2018 06:00
The problem is that there isn't italian chat, it is always inactive and therefore I can't contact the support for commercial or sales questions. There isn't an email contact.
How can I do?
DELL-Chris M
Community Manager
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54.9K Posts
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August 17th, 2018 06:00
Very confusing. You should chat directly with Dell Italy sales to figure this out.
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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August 17th, 2018 08:00
My contacts from EURO sent this link over for you to read through. My advice, post a comment and see if the other users can assist.
Ribosoma_Rick
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August 17th, 2018 12:00
I don't know how I can solved.