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Dell Support Chat
At 8:45 PM EST I tried to get on support chat. I get the following message.
The chat queue is currently closed. Please try again later or select one of the alternative support solutions below.
The chat queue that you are attempting to access has normal hours of operation of Monday - Friday 10AM - 10PM CST
The chat queue that you are attempting to access has normal hours of operation of Monday - Friday 10AM - 10PM CST
System Summary
Alternative Contact Options:
| |
Get help from a support specialist. |
| Questions — our experts are available to help. Please have your service tag or express service code ready for the phone representative. |
I am not able to call It is easier for me to chat because it is hard to understand them and when I call they cannot understand me either.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
1
April 6th, 2016 15:00
Hi CTG_8273,
Thank you for posting your comments on the Dell Community Forum Customer Care Board. We appreciate anyone who takes the time to share their customer experience. Feedback is an important tool used in evaluating our products and services.
This will advise I forwarded your concerns to our Support Chat Queue Manager. I am awaiting a reply for information regarding the queues availability during your visit. I’ll contact you when I have more information to share.
Thanks for your patience,
Lorna