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Promo Visa Prepaid Card, is it a scam? #4
I am still in the process of getting approved. It is ridiculous that they make you provide all the information that they already have. Another issue is when I purchased the computer the listing said $150 gift card. When I applied for the card, the website said I was eligible for a $100 gift card. I have a screen shot of the cart before I paid. Really seems like the old rebate trick--force you to provide all kinds of ridiculous info, then deny the claim. Can't believe Michael Dell and his company have reverted to using such tricks to sell computers. I have been a loyal Dell customer for over 20 years, but it seems like that will be ending if this is not resolved.
Kurt Kretzschmar
Dell-SreejithR
4 Operator
4 Operator
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3.4K Posts
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October 11th, 2019 09:00
Thank you for your message. Have you completed your claim submission online?
The gift card is based on the configuration order. In your order line items does it show as $100 or $150?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order/ customer number, registered name & email address.
Vic 888
1 Message
0
October 13th, 2019 16:00
The same thing happened to me. When I had not received my gift card, I started digging and turns out I had to fill out the online form and submit the claim within 30 days of shipment. I ordered my laptop online and I have not received any confirmation email on how to claim the gift card. I reached out to see if they could remedy the situation. I am also a long time loyal Dell customer.
Victor