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January 2nd, 2017 01:00

Warranty information not avaliable

Hey, i bought Dell Xps 13 in USA, and i registered the service tag number.

but on the warranty information page, it's written "No information available".

may you help me figure this issue.

thank you!

4 Operator

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9.4K Posts

January 4th, 2017 10:00

Hi eyalgomel,

Thanks for posting.

Per the Terms of Sale which you agreed to when you purchased, Dell computers can not be exported outside the USA.  If you are "traveling" to another country, the terms of the warranty service is described in the registration you filled out.

Service contracts that are non-transferrable.
Return to Depot, Complete Care, Same Day, and Parts Only contracts are not always available for transfer outside of the region the coverage was purchased in; please review your contract agreement purchased for more information.

http://dell.to/2hR4i9V

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