Customer Care

Last reply by 11-17-2020 Unsolved
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2 Bronze
2 Bronze
194

When will Dell Repair Depot ReOpen- They have my machine 14 days???

It is now 14 days since you received my computer on 11/2/20, and you have not repaired it.

 

I understand your depot is closed due to infection by the COVID-19 virus.

 

I want my computer repaired and returned right away. I need the computer and data on the hard drive.

                                                                   

I do not want any more of the same excuses. I want the machine back, or a loaner.

 

Get someone else to repair it. And ship it back to me.

 

This is a disgrace. 

 

Nelson Timken

Reply (1)
2 Bronze
2 Bronze
179

I been waiting for 22 days and I feel the same way. This is ridicules especially during covid-19 where everything is online.

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