2 Posts
0
307
XPS 15 9510, eBay warranty issue, faulty USB port
Hello,
Initially my issue is to do with my USB port disconnecting every time I open and close the lid and then after a while it completely disconnects. Done literally every solution from a technical standpoint. I then check support and noticed there’s an issue with my warranty. I’m not sure what to do because the laptop is brand new sealed from eBay.
Dell-Brad L
Community Manager
Community Manager
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2.4K Posts
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August 19th, 2022 21:00
Status update, Dell team appears to have helped with the warranty status.
ejn63
10 Elder
10 Elder
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24.8K Posts
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August 14th, 2022 07:00
You need to contact your seller. Probably the best course of action likely to produce the least number of issues: return the system to the seller for a refund.
DELL-Cares
Moderator
Moderator
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25.7K Posts
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August 14th, 2022 07:00
Thank you for contacting us.
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