Heath Status show Warning, but why

Perhaps you need to update Server Administrator or a particular firmware on those systems? You should be able to determine what the issue is by opening SA on the server itself.

Nope, the lastest dell server updates from dell's download site - 5.1 are installed on the servers and SA says everything is green.

Hi Ken,

So you are saying the 'rollup' health status is yellow on a few of your devices...When you click on one of these devices, does it show what agent in the agent table is yellow?  Is it OMSA?  OMSS?  

Thanks,

Rob

Hi All,

I am having the exact same issue.  I have one stubborn box that shows the rollup health status as warning.  For me, the OMSA agent is showing as yellow in the device details.  The OMSA agent version is the exact same as what I've put on all my other servers.  I can't seem to tell where EXACTLY the issue is coming from.  How do you dig deeper to resolve the issue and turn the health status back to green?

Thanks,

Mike

Hi Mike,

In the past what I do is to right-click on the yellow server and launch OMSA.  Then OMSA should have a list of the various sensor statuses (red/yellow/green) and other indicators and that should help you determine the problem.  Another idea is to click on the SEL logs tab.  It should be a link on the page that shows you the hardware inventory of the server.  Sometimes you will see interesting things there.

Let me know if that helps.

Rob

Hey Ken,

Hmmmm.... you definitely should not be seeing a Perf/Power agent on the inventory page.  We removed that in OME....so it could be a bug.

1. Confirm: OME or ITA installed?

2. Was this OME install upgraded from ITA?

Thanks!

Rob

Rats...looks like it could be a bug...let me dig a bit more.

Hi Rob,

In the device tree, some of my servers has a yellow triangle, if I sellect that server and look at the device information page I see a yellow triangle in the Health field under Device Summery and also by Performance and Power Agent under the Software Agent Information.  The Agent version says NA.  I don't think these icons are clickable - they don't do anything.

Thank you,

Ken

Hi Rob, it was OME upgraded from ITA.   Thanks -ken

Hi Rob,  

Right-clicking on the yellow server is not possible.  When I double-click on the server to get its full list of details, there is nothing yellow in any of its components.

I see yellows in the log file.  I acknowledge them, delete, them, etc, but the yellow still does not go away.

Hi, same question I asked Ken from his post.  Was this an ITA->OME upgrade install?  

When you click on the server, on the right side you should see inventory.  What agents are reporting yellow?

thx!

Hi Rob,

No, this was not an upgrade.  It is a fresh install of OME.  The OMSA agent is reporting yellow.

Thanks.

Ok, so when you right click on the yellow server in the device tree, then launch OMSA on the server, you are saying that OMSA does not indicate _any_ warning sensors or statuses?   I have not seen that before.  I think I'll need to ask that you call in to support (800-945-3355 ) so they can help collect more data on this.

Thanks!

Rob

Well I'll have to check if we populate a right-click action for ESXi servers.  But anyway, just open up OMSA directly on the ESXi server and it will tell you it is yellow.  We probably need to populate that right-click action if we don't already.  I'll check.

thx!