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J

1945

May 3rd, 2018 06:00

OME2.2 SA2.2 displaying error 1000_25 when trying to send logs

Hi,

 

I've two ESX hosts that are failing to send logs via support assist, getting the following error "SupportAssist is unable to upload the collection file from esx7-idrac because of an internal error.

If the problem persists, it may require log files to further troubleshoot. Contact Dell technical support for assistance" I've reset the iDRAC on these and also ensured the credentials are correct but the error of "internal error" isn't at all helpful.

 

Can anyone offer some help please.

 

Many thanks

22 Posts

May 9th, 2018 04:00

*BUMP* I've looked again today at SA and everything is errored with this internal error, the OME / SA server has been rebooted to ensure it's not windows services related.

22 Posts

May 9th, 2018 04:00

*BUMP* I've looked again today at SA and everything is errored with this internal error, the OME / SA server has been rebooted to ensure it's not windows services related.

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