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May 13th, 2017 11:00

BIOS update- can no longer turn on desktop

I have a Dell Inspiron 20 3052 series.  Downloaded the BIOS update today and now can no longer turn the computer on.  I press power and it makes a little "wrrrrr" sound, then nothing

Ive had this computer less then 6 months, and the warranty is already expired it appears.  Any help would be appreciated

thanks

Moderator

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370 Posts

May 19th, 2017 14:00

Dear Customers,

Dell is aware that a recent BIOS release (version 3.8.1) for the Inspiron 20 3052 All-in-One has caused some systems to fail to boot.  Dell has stopped the push of the affected BIOS version and urges impacted customers to contact Dell Tech Support or on Twitter @DellCares.

Thank you,

Dell Support Team

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46K Posts

May 13th, 2017 23:00

GOHANDAVIS

The solution for a failed, or corrupt BIOS flash, is usually to replace the motherboard.

For more information, read the following:

http://en.community.dell.com/support-forums/desktop/f/3514/p/20012309/20997119#20997119

Bev.

20 Posts

May 15th, 2017 17:00

The BIOS update messed up a lot of computers last weekend, Inspiron 3052's and 3252's seem to be the most affected.

All you can do at this point is contact Dell tech support and add your name to the list.

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