BSOD BCCode 116 on Vostro 220 - WIndows Vista 32bit

support.amd.com/.../737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx

Issue Cause:

The issue occurs when the Timeout Detection and Recovery (TDR) feature available in Windows Vista® and Windows 7 detects that the graphics card (GPU) has not responded within a predetermined period of time and reinitializes it with the Windows Display Driver Model (WDDM) to prevent the need to reboot. There is no single cause for a TDR event to be triggered.

Additional Details about TDR events can be found on Microsoft’s website.

Troubleshooting:
There are several factors that can cause the TDR event to be triggered. The following troubleshooting steps can help rule out / resolve the cause of the issue:

Note! If you do not feel comfortable performing any of the steps provided in these instructions, you should have your system checked by an expert.

 

• If the issue occurs only when using a specific application, it may have known issues or corrupt files
  
  

• Contact the application’s manufacturer for further information or for possible software patches
  
  
• Perform a clean installation of the application
  
  
  

• Microsoft DirectX® files may be outdated or corrupt
  
  

• Reinstall Microsoft DirectX or install the latest version
  
  
• Microsoft Article 179113 provides instructions for downloading /installing the latest Microsoft DirectX version
  
  
  

• The motherboard’s BIOS / chipset drivers may be outdated
  
  

• Check the motherboard manufacturer’s website for available BIOS / chipset driver updates
  
  

• Refer to the update’s release notes to determine if it has a fix for your specific issue
  
  
  

• The operating system may require a service pack update
  
  

• Refer to the following Microsoft pages for instructions on downloading / installing the latest service packs:
  
  

• Windows Vista: Microsoft Article 935791
  
  
• Windows 7: Windows 7 Updates
  
  
  

• Several known issues in Windows Vista may be related to the issue
  
  

• Refer to the applicable Microsoft article(s) to obtain any necessary hotfix downloads:
  
  

• The Flight Simulator X game display flickers and become corrupted on a Windows Vista-based computer that is connected to more than one monitor
  
  
• The enhanced video renderer (EVR) sends the EC_DISPLAY_CHANGED event when you play a video stream in Windows Vista
  
  
• An update is available that improves the compatibility and reliability of Windows Vista
  
  
• Virtual address space usage in Windows Vista game development
  
  
• Error message is displayed when installing a new hardware device on a system running Windows Vista
  
  
• Graphics performance can be improved in certain multiple-GPU scenarios on a Windows Vista-based computer
  
  
• A WHQL test does not finish successfully on a Windows Vista-based computer that has multiple display adapters in an LDA configuration
  
  
• A reliability and performance update is available for Windows Vista SP1-based computers
  
  
• You receive a "STOP 0x0000010E" or "STOP 0x000000C1" error message on a Windows Vista-based computer or on a Windows Server 2008-based computer
  
  
• Description of the Windows Vista or Windows Server 2008 hotfix that resolves certain system and application crashes on computers that have multi-core processors
  
  
• A graphics card is not removed from the display settings on a computer that is running Windows Server 2008 or Windows Vista SP1 if you unplug the card while the computer is asleep or in hibernation
  
  
• Stop error on a Windows Vista Service Pack 1-based or Windows Server 2008-based computer that has an integrated graphics adapter and a discrete graphics adapter: "Stop 0x00000018"
  
  
  

• The operating system may have corrupt system / registry files
  
  

• Try cleaning the operating system’s registry
  
  
  

• Perform a clean install of the operating system
  
  

• • Note! Performing a clean installation of the operating system will erase all data on the hard drive. Ensure all important data is backed up before performing this action
    
    
    

• The graphics card drivers may have known issues or corrupt files
  
  

• Refer to Article 20870 for instructions on downloading / installing the latest drivers for your graphics card
  
  
• Refer to the drivers release notes to determine if there is a fix for your specific issue
  
  
  

• An overclocked processor (CPU), graphics card or memory can cause system instability
  
  

• Run all hardware components at their default settings
  
  
• Refer to the motherboard’s manual for instructions on how to set hardware to default settings
  
  
  

• An inadequate or defective power supply (PSU) can prevent the processor / graphics card from functioning properly
  
  

• Refer to Article GPU-104 for instructions on how to determine if the PSU is inadequate or defective
  
  
  

• The CPU and / or GPU may be overheating
  
  

• Check the operating temperature of the CPU or GPU through the motherboard’s BIOS
  
  

• Refer to the motherboard manual for instructions
  
  

• Ensure the temperature does not exceed the maximum operating temperature of the product
  
  

• Refer to the AMD Products Resource Center to determine the maximum operating temperature of any AMD CPU
  
  
• Contact the graphics card manufacturer to determine the maximum operating temperature of the GPU
  
  

• AMD Partners
  
  
  

• If the hardware is above its maximum operating temperature:
  
  

• Ensure an AMD approved heatsink/fan (HSF) is being used with the processor
  
  
• Ensure the HSF unit is properly installed on the processor
  
  
• Ensure the bottom of the HSF is leveled on the top of the processor
  
  
• Ensure a proper amount of thermal grease is installed between the HSF and processor
  
  
• Ensure that the fan on the graphics card and processor’s heat sink is connected correctly and that it is spinning when the system is powered on
  
  
• Check whether there are any loose cables stopping the fan(s) from spinning or blocking the air flow within the system case
  
  
• Verify that the airflow within the system case is circulating correctly
  
  

• Air should flow in from the front of the case and out through the back of the case
  
  
  

• Failing Hardware (processor, graphics card, motherboard and / or memory) can cause system instability
  
  

• If possible, try testing the hardware in another system to determine if the issue follows the hardware
  
  
• Run a memory test to determine the stability of the memory
  
  

• The following third party utility will test your memory for errors: Memtest86
  
  

• If using multiple memory modules
  
  

• Test each memory module individually in the system, referring to the motherboard’s manual to determine which slot(s) can be used for single memory setup
  
  
• Verify that each module is identified at the correct size and speed
  
  
• Contact the memory and / or motherboard manufacturer for more comprehensive troubleshooting instructions
  
  

• Replace the hardware