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Concerning the Vista 64bit operating system
Even though we are making the Vista 64bit DVD available to you, there are some points we need to make:
* Dell does not guarantee that we will have Vista 64bit drivers for your PC model
* Dell does not guarantee that your peripherals will function nor will we be making drivers for these peripherals. You will have to obtain them from the manufacturer
* Dell will not troubleshoot software issues that arise after you remove our Vista 32bit operating system and load the Vista 64bit operating system
* Dell will assist in troubleshooting hardware issues by using our Dell Diagnostic tools
We have Vista 64bit drivers for the following PCs -
XPS 730, 720H2C, 720, 710H2C, 710, 700, 600, 420, 410, 210
We do not have Vista 64bit drivers for the following PCs -
XPS 630i, One, 400, 200
Inspiron Desktops
Studio Hybrid Desktop 140G
Vostro Desktops
* Dell does not guarantee that we will have Vista 64bit drivers for your PC model
* Dell does not guarantee that your peripherals will function nor will we be making drivers for these peripherals. You will have to obtain them from the manufacturer
* Dell will not troubleshoot software issues that arise after you remove our Vista 32bit operating system and load the Vista 64bit operating system
* Dell will assist in troubleshooting hardware issues by using our Dell Diagnostic tools
We have Vista 64bit drivers for the following PCs -
XPS 730, 720H2C, 720, 710H2C, 710, 700, 600, 420, 410, 210
We do not have Vista 64bit drivers for the following PCs -
XPS 630i, One, 400, 200
Inspiron Desktops
Studio Hybrid Desktop 140G
Vostro Desktops
Dell customer care/service. If already out of warranty, click here. Find your Service Tag
DELL-Chris M
#IWork4Dell
hbk123
313 Posts
0
September 3rd, 2008 06:00
yes i got 3 years of warrenty left, i just checked my processor and it is 64bit compatible but Tech Support are saying no and they kepping on that we cannot send for the above and they wont support me ,really such a large company like Dell and they cant hand over one disc, what is furthur shocking is that all the oher major companies support 64bit and Dell dosent want anything to do with it.
Am i just one really unlucky customer? Any help would be much appreciated!
Thx
Billybigfoot: he told me he can only do America.
dcgtls
940 Posts
0
September 3rd, 2008 14:00
ge9600
16 Posts
0
September 3rd, 2008 19:00
I have installed 64bit vista on my Dell XPS gen 3. No driver issue. Running faster than 32bit
Dell XPS Generation 3 800MHz FSB
Intel P4
560 3.6ghz650 3.4ghz4GB DDR2-SDRAM/ 533MHz
GeForce 9600GT SONIC 512MB 256-bit GDDR3 PCI Express 2.0 x16 HDCP
Creative Sound Blaster X-FI Platinum FATAL1TY Champion Series
Logitec Z5500 speakers
Software :Nero8/Norton 360 V2
ge9600
16 Posts
0
September 4th, 2008 18:00
Just an update of Vista 64bit on XPS gen 3. Although i have 4g ram, The os still uses 3+ G memory, this is due to limiation of XPS gen 3 motherboard which uses Intel® 925X Express Chipset. Please read the article from microsoft which may be helpful for xps gen 3 people.
http://support.microsoft.com/kb/929605/en-us
Although Bios and my computer properties (sp1) list 4Gig memory, task manager still shows my memory as 3+ G only due memory remapping issues. May be this is how my 64bit installation went fine with 4g on the slot!!!
I'm bit disappointed as my upgrade from 32->64bit is not worth except i have learned few things!!
Anybody having work around please let me know.
mysonic
13 Posts
0
September 5th, 2008 10:00
Banwell
4 Posts
0
September 19th, 2008 05:00
Yep I am in the UK and tried to request this yesterday. XPS tech support said the policy applies in US only. But from what I have read here its worldwide.
So I'll be raising this again with them today.
Wish me luck,
BTW I have 720 xps air cooled machine purchased in March this year with 32 bit vista.
DTclown
1 Message
0
October 28th, 2008 11:00
Chris_M I just sent my request for a disk for my recently purchased 630i. Thank you for your assistance.