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Dell OptiPlex 9010 SFF not recognising SSD in BIOS
Hey everyone,
I recently purchased two second hand Dell OptiPlex 9010 SFF PCs for my grandparents with the intention of upgrading the memory in them from 4GB to 8GB and swapping out the 250GB HDD with an Intel 535 Series 250GB SSD so they both had a fairly fast/cheap PC.
When they arrived I booted them both up and they worked fine so I added the extra memory and they still plotted along fine but when I swapped out the HDDs from SSDs. Neither of the computers recognised them in the BIOS for some reason which I think was really strange. Though if I plug the HDD back in it works fine. Has anyone came across a problem like this?
Here is a list of the things I have tried so far.
- · Updating the BIOS to the latest version (A22)
- · Reset CMOS (removing battery and RTC reset jumper switch)
- · Using a different SATA Port
- · Using a different SATA Cable
- · Using a different SATA Power connector
- · Verified the SSDs in another working PC.
speedstep
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June 3rd, 2016 06:00
Advanced Format Drives require AHCI and F6 Drivers.
http://www.intel.com/content/www/us/en/support/boards-and-kits/000005646.html
“512-byte Emulation (512e) Disk Compatibility Update” aka Advanced format was released for Windows 7 in 2011
The INTEL MSM is not INTEL RST
Windows 7 Requires INTEL RST 9.6
Intel RST replaces Intel Matrix Storage Manager. HOWEVER you cannot update to your hearts content from 7 to 8 to 9 to 10 to 11 to 12 to 13 etc. As the drivers and chipsets get newer the older ICH5 6 7 8 9 etc are dropped from support.
downloadcenter.intel.com/.../15251
Version 9.6.0.1014 may be the max for your motherboard
PCI\VEN_8086&DEV_2682&CC_0104= "Intel(R) ESB2 SATA RAID"
PCI\VEN_8086&DEV_27C3&CC_0104= "Intel(R) ICH7R/DH SATA RAID"
PCI\VEN_8086&DEV_27C6&CC_0104= "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104= "Intel(R) ICH8R/ICH9R/ICH10R/DO/5/3400 SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104= "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID"
NEWER Versions (Not necessarily Supported on OLD chipsets)
Microsoft* .NET Framework 3.0 or newer is required to be installed on the system in order for the Intel® Rapid Storage Technology User Interface to install. Note that not all Microsoft* Operating
Systems have .NET 3.0 or newer installed by default
This package provides Intel Rapid Storage Technology Driver and is supported on OptiPlex x010 Series and 990, Precision T1650 and Mx700 Series and Latitude 3330 and E5/E6 Series running the following Windows operating systems: Vista, XP and Windows 7.More details
Windows 7 32-bit
Windows Vista 64-bit
Windows XP
Windows XP x64
Windows 7 64-bit
WT32A
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Lobstor
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June 4th, 2016 01:00
Thanks for your help with this I very much appreciate it. I tried what you mentioned and the system still is not detecting the SSD in the BIOS.
I was just thinking because this was a business computer could it be something in the Intel management engine causing this problem?
The Intel Management Engine Extensions version is 8.0.0.0072 and the Intel management Engine version is 8.1.65.1586. To me these versions seem out of date. is there anyway to update these?