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Dimension E510 Continuously Reboots
This problem is on a Dimension E510 with BIOS version A00 and Windows XP Service Pack 2.
A few weeks ago, my son complained that his computer wasn't working. I checked it out and it wouldn't boot into Windows. The computer would power up OK, but whenever it tried to start Windows, the computer would reboot and start again. I tried Safe Mode and Safe Mode with Command Prompt and the behavior was the same.
I removed the hard drive to save any files I needed and proceed to restore the hard drive to it's original state by using Ctrl-F11. This completed successfully, but the same continous reboot behavior persisted. I did this a second time, but still no difference.
I ran all of the diagnostics on the utility partition several times and there were no errors reported. I also ran the hard drive diagnostics, also with no errors reported.
Finally, I opened up the computer and removed and reseated the memory modules and all connectors. I also reset the CMOS settings. Still no luck.
At this point, I don't know what else to try. I'm suspecting a hardware problem, but without any errors reported, I don't know what it could be.
Has anyone else encountered something similar? Is there something else I should try before tossing this thing in the scrap heap?
Steve
terson55
2 Posts
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April 21st, 2009 21:00
Steve,
I'm working on a friend's E510. It had an intermittent shutdown and restart problem. After trying many things, like you, I finally got it to stop by "unplugging"
the ribbon cable which connects the motherboard to the Front I/O Panel !!! Believe it or not. If Dell will sell me one cheap, I believe it will fix the problem.
Good Luck,
Terry
lanth1
1 Message
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June 13th, 2009 14:00
Hi Steve.
I got the same problem as you described. Did you get a solution for yours? Any help you can offer is much appreciated.
I am hating DELL big time and I don't think I will buy another Dell product after this E510 machine. Curious what are your thoughts after you have experienced your Dell computer issue.
Looking forward to hearing from you before I chuck this Dell. =)
Lan