Help with Optiplex GX270 beep codes (video inside)

Hi wfujay,

First, I’d suggest that you follow the steps mentioned below and check if the system switches ON.

1. Switch off the computer.
2. Disconnect the power cable from the wall.
3. Press and hold down the power button for 15 seconds.
4. Then connect back all the peripherals and check if the touch screen is working.

Secondly, Dell OptiPlex GX270 comes with diagnostic indicators. If the computer is not starting up you can refer to the diagnostic indicators.

• I’d like to know if you are getting any beep codes. The OptiPlex GX270 system can emit a series of beeps during start-up if the display cannot show errors or problems. These series of beeps, called beep codes, identify various problems. Please let me know how many beeps you get.
• Also, The OptiPlex GX270 will ship with the Back Panel LED's. The four LED's are labeled A, B, C, and D. These four LED's can exist in one of three states: Off, Amber, or Green. The various combinations of the LED's can be used to diagnose system failures.

Please run the hardware diagnostics on the system by referring to the steps in the link below.

http://dell.to/163MpYs 

Please reply so that we could assist you further.

Thanks for the reply but, you obviously didn't watch the video I posted. The beep codes are in the video and so are the LED lights on the back of the computer. All of the information you are asking for is already there.

Actually nobody can see.

The video is flagged as private.:emotion-9:

The video is now public. Sorry about that.

Actually its quite consistent.  Bad Memory or Power Supply and or Bad CAPS on motherboard.

Hard drive is crashed so its not booting.  The Low Slow BEEEEP BEEEEP is Bad Ram.

Given the age of this system the DL2032 Clock Battery should be replaced.

If the power light is green and the computer is not responding — Check "Diagnostic Lights."
 
If the power light is blinking green — The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation.
 
If the power light is off — The computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on.
Ensure that the main power cable is securely connected to the system board.
Ensure that the front panel cable is securely connected to the system board.
Toggle the voltage selection switch on the back of the computer.
If the problem persists, contact Dell.
 
If the power light is steady amber — The computer is receiving electrical power, but an internal power problem might exist.

Ensure that the microprocessor power cable is securely connected to the system board.
If the problem persists, contact Dell.
 
If the power light is blinking amber — A device might be malfunctioning or incorrectly installed.

Remove and then reinstall the memory modules.
Remove and then reinstall any cards.
Remove and then reinstall the video card, if applicable.
Toggle the voltage selection switch on the back of the computer.
If the problem persists, contact Dell.
 
Eliminate interference — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are:

Power extension cables
Keyboard and mouse extension cables
Too many devices on a power strip
Multiple power strips connected to the same electrical outlet
 

When I stated it wasn't consistent, I meant that it didn't boot into the BIOS consistently. For instance, I will get the beeps 10 times in a row and then on the 11th try it will boot (to the failure screen shown in the video).

Hi wfujay,

With the diagnostic indicators indication you may consider replacing the Memory and the CMOS battery on the system for issue resolution.