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January 15th, 2013 03:00

I am having great trouble with starting Inspiron MT560

It all started with the mouse pointer sticking soon after boot up. The first few times the solution was to switch off and on on the computer's front button. but sometimes that did not work, and switch off had to be at wall. That followed by switch on at the computer did. 

Next, that also failed sometimes and their was on the box a blinking yellow light and beeps (my count got to 16 and was still going on). Then I got screen

I attempted a start up repair but it failed with three warnings in the results summary (sorry cannot locate:emotion-10:. 

I then tried a Windows repair, which seemed to work for a while, but this morning was met by the same problems as above. A further repair attempt failed with 

What would you advise me to do, and what is cause of my problems; has any one ideas? Does anyone know what Checkpoint {0008} might suggest the failure case is?

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34.2K Posts

January 15th, 2013 06:00

Hi Deyerawks,

Sounds like a nice place to live. :emotion-2:

I think you have a hardware problem of some sort. Possibly more than one. Do you see the Dell logo when you start the system? If so, are you able to get into the BIOS (F2) or the boot menu (F12)?

January 16th, 2013 07:00

Hi! :)   Logo, F2, and F12 are all seen and available.

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34.2K Posts

January 16th, 2013 10:00

Ok, please try the F12 menu, and select utility partition. I'd like you to run the Dell diagnostics on your system.

January 17th, 2013 02:00

Ran Express

Err:OFOO:133C Suitable Media not present; retry with jpg DVD inserted, OK

Err:4400:011A    SCSi_0:000_DISK_GEHERIC_SD/MM Target not ready, Fail

Continuation brought up a screen referring to NVIDIA, and immediately after the  test choice drop down..

Then tried Extended but it aborted itself midway.

TBH I am confused twhther I am running tests properly, but hope the above is helpful.

January 17th, 2013 14:00

Another BSOD and unfortunately the dump facility had rest to Kernel, not Mini

Event log is below. Mouse changed so that is not cause of problems.

Tech detail from BSOD: 0x000000iE (0xFFFFFFFFC0000005, 0xFFFFF8002C7366A, 0x0000000000000001, 0x0000000000000001)

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          17-Jan-13 5:05:40 PM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (2)

User:          SYSTEM

Computer:      Gordon-PC

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

">schemas.microsoft.com/.../event">

 

   

    41

    2

    1

    63

    0

    0x8000000000000002

   

    7193

   

   

    System

    Gordon-PC

   

 

 

    0

    0x0

    0x0

    0x0

    0x0

    false

    0

 

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34.2K Posts

January 17th, 2013 16:00

Do you have an integrated VGA port? If so, you could try pulling the video card out and run the video from the integrated port. That would allow you to determine if the video card is actually causing the problem.

January 17th, 2013 22:00

I think it does, if I am understanding what is quoted from Dell here.

,<

Integrated

Inspiron 560

Inspiron 570

Intel GMA X4500

ATI Radeon™ HD 4200

Discrete PCI Express x16 card (optional)>>

Will need to get assistance with it from s-i-l on it due to years.

No Events found!

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