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JosephHenryHuds

4 Posts

6082

August 3rd, 2013 22:00

Initial sign-on screen

I don't know if this is the proper forum or not as there is very little information that comes with a new computer but my question is about the initial sign-in screen.  When you turn on the computer the Windows 8 sign screen comes on in seconds.  Other times it my take  up or 15 or 20 seconds.  Is this normal?

shesagordie

10 Elder

 • 

46K Posts

August 3rd, 2013 22:00

JosephHenryHudson

Yes.

Bev.

Dell-Rajesh R

4 Operator

 • 

3.3K Posts

August 3rd, 2013 22:00

Hi JosephHenryHudson,

You may try a clean boot.

Refer the following link which has steps to open “MS Config” in Windows 8:

http://bit.ly/13EpVww

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

  • Configure Selective Startup options
  • In the System Configuration Utility dialog box, click Selective Startup on the General tab.
  • Click to clear the Load Startup Items check box.
  • Note The Use Original Boot.ini check box is unavailable.
  • Click the Services tab.
  • Click to select the Hide All Microsoft Services check box.
  • Click Disable All, and then click OK.
  • When you are prompted, click Restart.

Refer the following linkwhich has more troubleshooting steps:

http://dell.to/14TW4j9

http://dell.to/ZU8XvS

Please reply for further questions.

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