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J

751

October 3rd, 2016 16:00

Issues with HP 23xw Monitor paired with Dell XPS CPU

My HP monitor comes with a program called My Display - Windows 10 did an upgrade about a week ago & I can no longer run this program.  I have tried reinstalling it twice with no success.  My monitor also came with a backlit option & this is also no longer available.  I contacted HP today & they will not help me as they say it is a Dell issue, unless I want to pay.

Anyone have any suggestions?

Thanks so much!

June E. Hudspeth

10 Elder

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44.3K Posts

October 4th, 2016 17:00

Have you read this?

HP My Display
...Updating to Windows 10 may cause this software to lose communication with your display--you may not be able to access all of the features.

Read the rest of that page for potential fixes.

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