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February 19th, 2013 17:00

NO SOUND

Downloaded sound max / restarted still doesn't work. I have a OptiPlex GX270  service tag

Really stressful and control panel / sounds says i have no audio driver installed.

4 Operator

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1.8K Posts

February 19th, 2013 21:00

Hi patsgirl71,

It can be upsetting when you experience issues the audio on the computer. I suggest you to uninstall the drivers from the “Device Manager” and install the new drivers by downloading them from the following link by punching in the Service Tag:
http://dell.to/QjjZDA

Please let me know if you need further assistance.

6 Professor

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8.8K Posts

February 19th, 2013 22:00

I presume you're using XP?

What does Device Manager have to say about your SoundMax driver?

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