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April 29th, 2016 12:00

OPTIPLEX 390 wont stay on

I3-2100, 3.1, 3MB, SNB, 65W, Q0

one 4G DDR3

given to me as dead.

Powers up but would not boot up. Blank monitor. Cant get into Bios. It powers down by itself after seconds, tens of seconds, minutes, or tens of minutes..Tried this many times.

Moved ram to other slot and it booted to Bios and windows. If it stayed on that long. After a while it shut down again by itself. Tried this many times.

Swapped out HDD, power supply, and ram one by one with known good. Problem remains. That is it boots up, then powers down by itself after seconds, tens of seconds, minutes, or tens of minutes..Tried this many times.

When ever I plug in a power supply (tried several), it starts up for a few seconds, then powers down. Once it did not power down for several minutes. Once while looking at it, it powered up all by itself.

While powered up touching/wiggling the power button does nothing.

ideas? Im guessing the board is toast. Might the processor still be good? Will this processor fit into a optiplex 380?

tks,

paul

10 Elder

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44.3K Posts

April 29th, 2016 14:00

  • Any signs of overheating?
  • Are all fans working?
  • Has thermal paste between CPU and heat sink dried out and needs to be replaced with fresh paste (eg, Arctic Silver)?
  • Have you stripped it down to bare essentials by disconnecting all drives except boot drive, removing all PCI cards except video, etc?
  • Checked USB ports visually to see if any of them is bent or broken and shorting the contacts.

EDITED

18 Posts

May 2nd, 2016 19:00

  • Any signs of overheating?
  • NOPE
  • Are all fans working?
  • YUP
  • Has thermal paste between CPU and heat sink dried out and needs to be replaced with fresh paste (eg, Arctic Silver)?
  • I DONT KNOW
  • Have you stripped it down to bare essentials by disconnecting all drives except boot drive, removing all PCI cards except video, etc?
  • YES, EXCEPT CANT REMOVE VIDEO CARD. NONE THERE. EVEN REMOVED THE BOOT DRIVE.
  • Checked USB ports visually to see if any of them is bent or broken and shorting the contacts.
  • NOPE

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