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October 11th, 2013 09:00

OptiPlex 755 BIOS A21 to A22 Update Failure

I have a Dell OptiPlex 755 which I am trying to update the BIOS from A21 to A22. I receive the following error message:

Attempting BIOS update – this may take up to 10 minutes . . .
BIOS Update Failed!

The firmware image failed one or more consistency checks.

I have Signed Firmware Updates enabled.

5 Posts

October 11th, 2013 09:00

I received the following reply from Dell via chat:

I believe that our engineers are still working on a fix as we speak
As far as we know, no updates have yet been provided.

Has anyone confirmed this?

4 Operator

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34.2K Posts

October 12th, 2013 04:00

Hi econlsp,

Are you installing the BIOS update from Windows? If so, try the DOS method. You can run it either from a floppy or bootable flash drive. Add the EXE file to your boot disk, boot the system and run by typing Y:\O755-A22.exe (where Y is the boot drive letter).

9 Legend

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16K Posts

October 12th, 2013 12:00

I have updated multiple OptiPlex 755 to A22 on Windows 7 64 Bit to A22 without any incident.

http://ftp.dell.com/FOLDER01133147M/1/O755-A22.exe

5 Posts

November 14th, 2013 11:00

Did you have "Singed Firmware Update" enabled in the BIOS?

9 Legend

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47K Posts

November 14th, 2013 12:00

Download the Bios update file on a machine with XP onto a flash drive and then run as administrator from the flash drive.

WITH ANTIVIRUS Software UNINSTALLED especially if you have AVG.

I find that windows 7,8  incorrectly downloads .ZIP and .EXE files as corrupted files.

5 Posts

November 14th, 2013 12:00

The post by SpeedStep is incredibly wrong and I wish it could be deleted. There is nothing wrong with the file as the hashes compare.

9 Legend

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47K Posts

November 15th, 2013 05:00

The post by SpeedStep is incredibly wrong and I wish it could be deleted. There is nothing wrong with the file as the hashes compare.

Download results in a corrupt Zip file for some and not for others

http://kb.winzip.com/kb/entry/150

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