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January 13th, 2017 03:00

Power Connector on Dell All-In-One computer is very bad

My father have a Dell All-in-one (not sure the type, but I will find out). Anyway - for at least a year now he has had problems with the power connector. If he touches the computer the computer will turn off. Solution is to wiggle on the power connector / cord, and try to start it. many times each day (even if he don't touches the computer) he will need to power it back on due to this. Is this a common problem? Will Dell fix it?

9 Legend

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47K Posts

January 13th, 2017 06:00

Its out of warranty and over 8 years old so no.  Should have taken care of this well before 20 days pass let alone a year.  Dell will not provide support without a service tag/serial number/express service code.  This forum is for Dell USA customers not world wide dell support. 

 

5 Posts

January 13th, 2017 09:00

I think this video shows the issue well.

www.youtube.com/watch

5 Posts

January 13th, 2017 09:00

I think this video shows the issue well.

5 Posts

January 13th, 2017 09:00

It's not 8 years old.

Here is the spec: Inspiron 2350

Service-ID: <ADMIN NOTE: Service tag removed per privacy policy>

Ekspresservicekode: <ADMIN NOTE: Express service code removed per privacy policy>.

What can I do? I can't just throw it in the garbage?

9 Legend

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47K Posts

January 13th, 2017 12:00

I said that because without any information Its purely speculation.

This forum is not world wide demand support from dell forum.

Your warranty ended 3 years ago.

This is a user forum not contact with Dell EMEA support.


5 Posts

January 14th, 2017 05:00

Ok, so this is not a common problem that you know of? I don't ask for a warranty, but I just need some help/tips. What is this forum about if we can't ask questions?

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