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ShwiconXP9106 Error Message
Is there anyone who knows anything about the "Shwicon XP 9106 ! Load configuration file failed" Error message that randomly shows up on my computer? This just started happening within the last week. And when I get the message window on my screen, the computer becomes inoperable. Then I have to manually shut it down and start it back up. Everything works for awhile, then I get the message again. Haven't found much info on this, so I am clueless on how to fix this. I also have gotten three other Error Messages along with this, but haven't seen them lately. They are : ~ STService.exe - Application Error. The instruction at 0x0000000000BDE9E5 referenced memory at 0x0000000000BDE9E5. The required data was not placed into memory because of an I/O error status of 0xc0000056 ~ C:\Windows\System32\msdt.exe ~ IAStorIcon.exe - Application Error. Process ID = 0x1184 (4484) Thread ID = 0x1018 (4120) What the freak is goin' on? I had the computer for 3 years without a glitch. And now this.! Any ideas? I hope my computer isn't ready to STB! Thank you in advance for any help!!! Mike
RoHe
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July 29th, 2014 11:00
Random freezes can be hard to trace...
Did you completely remove McAfee before you installed PC Matic? Not good to have 2 anti-malware apps running on the same PC because they may interfere with each other and cause chaos. And I'd be careful using PC Matic because it may do something unintentional that forces you to do a clean reinstall to recover.
First thing would be to back up all your personal files on external media ASAP, to be safe. :emotion-5:
BTW: How much free space is available on the hard drive and when was last time you defragged it?
After backing up, reboot and press F12 before Windows starts to load. Go to Utilities partition and run all the diagnostics including RAM and extended hard drive tests. Copy down any error messages reported.
If no errors reported:
Assuming it's ok now, try installed the carder reader driver again.
RoHe
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July 31st, 2014 20:00
Please do us a favor by adding dell.com to the Compatibility view list (Tools>Compatibility view list settings) in whatever version of IE you're using so this stupid forum software will allow you to format your posts into small, separate paragraphs instead of as one giant ramble. Absolutely no offense meant toward you, but just my latest rant to Dell to fix whatever compatibility problem this software platform has with IE that removes all the formatting unless IE is set to use compatibility mode. :emotion-4:
Back to your issues...
If you're getting the No Hard Drive Found error, you need to fix that before going any further. Reboot and press F2 to open BIOS setup. Look for the listing of drives and see if your hard drive is listed correctly there. If not, make sure the SATA 0 port is set to Enabled (On) in BIOS setup because that's where the HDD should be connected to the motherboard.
EDIT: Be sure to save any changes before exiting BIOS setup.
If SATA 0 is enabled but the drive is not detected in BIOS, try this:
*Note: if battery is more than ~2-3 years old, it might be a good time for a new one (3-volt CR2032 lithium ion battery; ~$2 at discount stores). Replacing the battery now would rule that out as part of this problem.
If reseating the cables and clearing BIOS doesn't stop the No HDD error, you have to consider the possibility that the HDD failed.
With Win 7, the factory restore feature should be on the F8 menu>Advanced Options, assuming the HDD is recognized. Ctrl-F11 is only for systems running Win XP. Keep in mind that if you do the factory restore, you'll lose everything on the HDD, so I hope all your files are backed up on external media.
If you can't get the restore to run from the F8 menu, but HDD is properly detected and your files are backed up, you can boot from the Dell Win 7 Reinstallation DVD and do a clean install.
If you don't have the Win 7 DVD, are in the US or Canada, you can request it from Dell here. If the system is no longer under warranty, Dell may charge you for the disk, or they may just refuse.
RoHe
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August 1st, 2014 13:00
Yea! You've got paragraphs now! :emotion-21: :emotion-21:
Couple more questions before replacing the battery:
If you still get the No HDD error, remove/replace the motherboard battery, as indicated in my prior post. And reseat RAM modules and PCI cards while the battery is out, but you can probably omit the steps about reseating the cables because it appears the drive is recognized in BIOS. Use canned air to blow out the dust bunnies. When that's all done and battery reinstalled, close up and see if it boots now.
RoHe
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July 23rd, 2014 12:00
Always include PC model and version of Windows. :emotion-55:
Shwicon XP 9106 is probably the card reader driver. Suggest you install the latest version of that driver for whatever model this is and version of Windows running.
Michaelnxv
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July 28th, 2014 22:00
Michaelnxv
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July 31st, 2014 15:00
Michaelnxv
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August 1st, 2014 10:00
Hi Rohe,
I added Dell.com to my Compatibility View List. Hope this clears these postings up at your end.
I started up the computer this morning, pressed F2 and got into BIOS setup. In the Main Section, under Device Information, I looked at SATA 0 port and it showed the number of my HDD next to it. It didn't show anything about being Enabled or Disabled. Also in the BOOT menu, there was a Hard Disk Drive section and that had the number of my HDD listed also.
I will be replacing the battery today. If you think I should replace the battery first based on what I've told you, then I will. Thank you for all your help!
Michaelnxv
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August 4th, 2014 10:00
I have the SATA Mode set at AHCI and the boot hard drive is set on first boot priority. I ran the diagnostic tool and the first test ran with no errors. At the end of that test, it ask if I wanted to perform a more "in depth, advanced" testing step (...can't remember what the name of that procedure, sorry...) and I OK'd that which took longer, but that scan/test produced the Error Code: 2000-0142 - Validation Code 60234 - Msg. Hard Drive 0-5/N9VS55SCD Self Test unsuccessful Status - 7.
I think my next step will be to replace the Motherboard Battery and reseat the RAM modules and PCI Cards. By this, I take it you mean just pulling them out of their slot and then reseat them back in, correct?
RoHe
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August 4th, 2014 11:00
Sorry to tell you, but that error code from the extended tests says the hard drive failed... :emotion-9:
Time to buy a new HDD. You can replace the battery and reseat the RAM and PCI cards, but I don't think it's going to help with a Status -7 HDD error.