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System Recovery to Fix Update for Internet Explorer
Hello,
For the past 2 months Internet Explorer 11 has been attempting to install but to no avail. I have run every Mr. Fix It and Troubleshooting tool suggested by Microsoft. I have also tried a clean boot with no success. According to the troubleshooting tool the error responsible for the trouble is 80070490: CBS Manifest corruption. I also ran the System Update Readiness Tool which could not fix the issue. My only recourse is a recovery.
I received a Recovery Tool usb stick from Dell after I purchased my computer from KMart a year ago. However, I do not know how to run it. According to Microsoft's instructions to run the toll I am to click the "Setup" link. There is not a "setup" link that I can find. I have checked all the folders and still could not find a way to start the tool. Unfortunately, I am not computer savy but to me there appears to be a problem with the tool. I put it in one port yet folders appears on two drives; one drive is red in color which I guess means it is full.
Also, I cannot find any Recovery information on my computer. I mistakenly deleted DataSafe earlier this year and do not know if the information was there. When I click the E drive although a portion of it is blue, there are no files.
I hope someone can assist me.
Thank you.
Nissi1
322 Posts
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December 2nd, 2013 07:00
A text document in the Recovery key reads as follows:
Dell Direct Key 1.0.1
Win7_HP_x64_Desktops
Part Number RXTXK