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XPS 8500, video card, power supply, upgrades
I see several threads looking for XPS 8500 video card upgrades that can be used with the stock 460w PSU or upgraded PSU. However, in upgrading the GPU for this machine, there are some cards that will not be compatible and will result in a black screen. Even with a proper video card install, an adequate and/or upgraded power supply , the video card fans will be working, but there will be no video. The problem lies in the BIOS for the XPS 8500 motherboard not recognizing the video card and this is a known issue that has carried over from the XPS 8300 to the current XPS 8500.
There have been video BIOS upgrades from some card makers to correct this problem for certain cards, but there are a lot of legacy cards that won't work. Safest bet would be to use a newer card with the PCI 3.0 spec.
In the sticky in this forum a link to the current Dell drivers shows the following video cards that are supported with drivers for Windows 8:
Video
GeForce GT 545 | GTX660 | GTX555 | GeForce GTS450 | GeForce GTX 590 | GeForce GTX 460 | GTX680 | GeForce GTX 580 | GeForce GTX 560 Ti | GTX 480 | GTX690 http://downloads-us.dell.com/FOLDER00753042M/3
Geforce GT 620 | Geforce GT640 | nVidia GT640 http://downloads-us.dell.com/FOLDER00736734M/3
AMD HD7570 http://downloads-us.dell.com/FOLDER00746666M/6/
Radeon HD 6990 | Radeon HD7870 | Radeon HD 6950 | Radeon HD 5870 | Radeon HD 6770 | Radeon HD 5970 | Radeon HD7770 | Radeon HD 5770 | Radeon HD 6870 | Radeon HD7950 http://downloads-us.dell.com/FOLDER00749652M/3
Since these are Dell OEM cards that are being supported, there are also manufacturer specific issues where a given video card model may or may not work depending on its configuration. Whereas a XFX HD 6870 will work in the XPS 8500, the same card made by another manufacturer may not work.
Please keep this in mind when doing GPU and PSU upgrades and hopefully BIOS upgrades in the future will address these issues.
It would be helpful if you have a SPECIFIC card that does or doesn't work, to post the manufacturer and complete model number in this thread.
OS and Bios information also would be helpful, and if you are using the Dell PSU or an upgrade power supply. Specific model please!
Edit:
Please include following and any other helpful information
Graphic card manufacturer and model number:
Bios:
Operating System:
Power supply manufacturer if not Dell 460w PSU :
Compatible: Yes or No
Original card with system that worked:
sltech
8 Posts
0
February 23rd, 2014 05:00
considering the xps 8x00 have one case fan I would say go with the reference cooler 770s.
http://m.newegg.com/Product/index?itemnumber=N82E16814130939
i tried a cheaper 770 with dual fans and it seemed to heat up the inside a lot (crashed during Assassins Creed 3 on max). I installed a 120mm exhaust fan on the dell and the problem seemed to go away.
Make sure you upgrade the power supply as well.
HanoverB
798 Posts
0
February 23rd, 2014 15:00
Sitech has it right, the reference cooler is set up to exhaust air out of the back of the case rather than into the case itself.
The GPU's rear exhaust along with the dual fans in the upgraded PSU should be enough to keep the case temperatures manageable.
sltech
8 Posts
0
February 23rd, 2014 15:00
What I meant is that the reference cooler blows air out, the aftermarket cooler on my 770 just blows hot air inside the case. The 120mm fan is not desirable as it required an adapter (dell stock size is 92mm) and my case doesn't fully close because it's too big.
oozhu
18 Posts
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February 23rd, 2014 15:00
If heating up is an issue for the XPS 8500 case, wouldn’t the reference card too hot itself? But as you said, a larger exhaust fan can fix it anyway.
orangesmasher22
6 Posts
0
March 29th, 2014 17:00
Just to clarify, the GTX 770 will not work with the system?
oozhu
18 Posts
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March 29th, 2014 17:00
GTX770 will work with the system, largely because it's a re-branded 680. To avoid the disappointment, you'd better use an EVGA or PNY, as they were tested and confirmed by some users (see previous posts). I use an A12 Bios.
orangesmasher22
6 Posts
0
March 29th, 2014 17:00
Does the gtx 770 work with a09 bios?
jhx
2 Posts
0
March 29th, 2014 19:00
Graphic card manufacturer and model number: MSI R9 270 GAMING 2G
Bios: Originally A05 but then also updated it to A12
Operating System: Windows 7 x64
Power supply manufacturer if not Dell 460w PSU : Corsair VX550
Compatible: No video output at all tried DVI-I, DVI-D, HDMI
Original card with system that worked: Not sure which video card this came with but I've been successfully running an EVGA 9800 GTX+ card very smoothly until recently (which is the reason why I decided to upgrade to the R9)
Other Comments:
I believe there has been at least one person in this thread that confirmed that the MSI R9 270X worked for them. My understanding was that the 270X was basically the same card with better OCing.
Ironically, to confirm that it was not the card that was defective, I installed the 270 on an old Inspiron 530 and the video was output correctly via DVI.
orangesmasher22
6 Posts
0
March 29th, 2014 20:00
Yeah. I planned on going with the EVGA one and I think I will. But, BIOS updates worry me.... I don't know why. Like the system scanner thing scanned my PC and no BIOS updates came up. But I have a09 and the newest one is A12. I don't want to run the risk of bricking my motherboard... But, even without the upgrade and if I went with the EVGA, it would run properly. Is A09 compatible with newish processors (i7 3770), and gpus (GTX 770) and such?
Tesla1856
8 Wizard
8 Wizard
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17K Posts
1
March 29th, 2014 21:00
jhx
2 Posts
0
March 29th, 2014 22:00
Hmm, wow. Thanks for this info.
If I can para-phrase it a bit, all you did to get the AMD card working was flash the vBIOS of that video card? (not the Aurora Bios? Maybe you did update the aurora/mobo bios but updating the video card bios fixed it?)
Looking at my XPS 8500, it is running on Legacy mode and not UEFI. So I guess my follow up question would be if I need to change the XPS bios mode to UEFI to get the video card working?
Or is it that I should try looking for the non-UEFI vBIOS for the video card then flash that?
Thanks again!
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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March 29th, 2014 22:00
Yes, he had to find a "Legacy" VideoBios. My interpretation is that the Legacy vBios forces the machine into that mode.
He would have updated the Aurora R3 main BIOS, but it was already current and Dell isn't releasing any more for it. It works with their OEM cards and they are good with that. There has been a new Aurora R4 released for years since.
Yes, if you have options like uefi, legacy, secure-boot, PCIe-v3, etc ... you should try flipping them.
oozhu
18 Posts
0
April 22nd, 2014 16:00
Hi guys,
I'm still looking at upgrading my video card, I was going to get a GTX770, but it happens my friend got a spare 680 I can use. It was good, the improvement upon stock GT640 is obvious, even without upgrading the power supply.
So in my recent research, Google "XPS 8500 GTX 7", I found there are people successfully put a GTX780 in the XPS 8500.
I think according to the previous posts, EVGA and MSI are the brands always work with XPS 8500, not exactly sure why.
I personally think the 780 will be a good buy, kind of future-proof for some time, don't think I can squeeze too much out of the stock 8500 anymore without changing the modo.
Any thoughts?
oozhu
18 Posts
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May 3rd, 2014 07:00
Some update, I finally put the EVGA GTX770 in, but the inside the case is a mess now. I got three hard drives, which in the end I had to push the case close. I changed the case fan too with a Noctua NF-B9, I don't play too much game, so far so good. Very happy.
Graphic card manufacturer and model number: EVGA GTX 770 02G-P4-2774
Bios: A12
Operating System: Win 7 64 Bit
Power supply manufacturer if not Dell 460w PSU : Corsair CS650M
Compatible: Yes
Original card with system that worked: GT 640
Modemhead
8 Posts
0
May 29th, 2014 20:00
Hi! did you tried the R9 270x ? any news? i want to buy a sapphire R9 270x but i dont know if that card is supported by the bios ... thank you!