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51924
XPS8500 bios a09
In the DEll web page for drivers there is a new version for the bios A9 for the XPS 8500. However, when I try to download, I get the error message saying that the file a09.exe is not available. Is there really a new bios version for the XPS 8500?
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
1
September 26th, 2012 13:00
seansean,
It has to be a setting on your computer. The A09.EXE download worked for me using the Single-file download option -
Windows 7, IE9 & FF
Windows XP, IE8
I also uploaded it here for users:
http://pages.suddenlink.net/downloaddell/A09.EXE
edit = Sorry JackShack, I did not see your earlier post referencing that link.
AndreSmo
27 Posts
0
September 25th, 2012 12:00
Thanks, I am using windows 7 with A06.
frank039
27 Posts
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September 25th, 2012 12:00
I don't think Mr. Priyanka has been paying attention. The upgrade relates to bios A09 not bios 08 (which doesn't seem to exist, at least on my country site) and this addresses a raft of PCIe issues, as a casual reading of the postings on this forum will show:
en.community.dell.com/.../20188346.aspx
There is a link on this same thread from Chris, timestamped 18 sept 4:48pm, that does work and provides A09 with the same checksum as the driver page. The description also seems a little odd. Who has a diskette that will hold 7M?, the post from Chris tells you how to do it.
DELL-Priyanka_S
671 Posts
0
September 25th, 2012 12:00
Hi,
You can also get more details about fixes and enhancements from the link : http://dell.to/UE4V8E
Refer to the snapshot below:
Please reply for further assistance.
Thanks and Regards
Priyanka S
#iworkfordell
seansean
44 Posts
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September 25th, 2012 13:00
Yes - it would be nice if Dell could get their story straight on this bios !!!
RoHe
10 Elder
10 Elder
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44.3K Posts
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September 25th, 2012 18:00
BIOS A09 for XPS 8500 with Win 7 64-bit is here.
Use the Single File download option, NOT the Download Manager option.
It downloaded ok for me, but I don't have XPS 8500 so I can't say that the .exe actually works. :emotion-5:
SamP1
6 Posts
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September 25th, 2012 21:00
The download link doesn't work for me, either. Single File download says "Sorry, the requested file could not be downloaded."
Warren H.
501 Posts
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September 26th, 2012 06:00
Downloaded & installed A09 yesterday with no problems. I just (8:45 AM EST) followed Ron's link and A09 will download for me.
AndreSmo
27 Posts
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September 26th, 2012 08:00
THe download link does not work for me
Warren H.
501 Posts
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September 26th, 2012 09:00
If you're running a pop-up blocker disable it and see if it works.
jackshack
6.4K Posts
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September 26th, 2012 10:00
Actually, there are quite a few of us who follow the directions on the downloads page and have no trouble with the downloads or the installation. I believe the later posts on the thread complaining about lack of support for certain PCI-e X1 cards demonstrates that fact. If you are unable to download for some reason, I doubt that the fault lies with Dell.
Where are you located?
AndreSmo
27 Posts
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September 26th, 2012 10:00
I disabled the pop-up blocker and I am still getting the message: Sorry, the requested file could not be downloaded
anube
6 Posts
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September 26th, 2012 10:00
Seems like typical Dell.
No Quality Assurance or testing of their offering - hardware or software. Yet they continue to market a defective product.
Does anybody Dell actually follow the directions that Dell is telling it's customers to follow ?
COME ON DELL - step up and have the decency to admit the problem, desribe what solution you are offering and what issues will it fix.
GET WITH THE PROGRAM, DELL.
jackshack
6.4K Posts
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September 26th, 2012 11:00
What do you see on your screen as you attempt to download the file? I first click the Download File icon, I then see a screen asking by what method I would like to download the file, I click the Single File Download option and click Continue, and then get a box asking if I would like to save the file. I am using Firefox and only have that option, I cannot run it directly. Once I download the file, however, it is executable.
Since you are seeing an error message about being unable to download, may I assume you are getting through the entire process, at least up to the Save file dialog box?
Also, is there any possibility that you have a firewall setting that prevents you from accessing certain web sites? If not, I would check with your Internet provider to see if your service is having trouble with the servers that Dell uses.
jackshack
6.4K Posts
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September 26th, 2012 11:00
Dell-ChrisM placed a direct link in his message to the PCI-e problem thread; can you use that to download? That link is here: http://pages.suddenlink.net/downloaddell/A09.EXE