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new monitor U2715H, old system XPS 420
Hi all - thanks for any help with this:
just bought a new dell monitor U2715H in hopes of adding a second screen to my current system (pretty old XPS 420) Monitor out is DP, video card in is DVI x2 - old monitor has the first DVI slot - got a DP and to DVI cable and hooked it up, but new monitor not detected anywhere - driver updates of the video card are crashing.
Dell support is not helping despite much trying. do I need a new video card (Radeon HD1600XT) or am I missing something? I realize I'm due for a whole new system but am in the middle of a deadline for a project
thanks for any help!
bcurrent
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June 20th, 2016 21:00
thank you! very helpful after lots of frustration :)
so: DVI to HDMI does not need a converter? will try this first
DELL-Chris M
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June 20th, 2016 14:00
A video card DVI out port cannot up convert to monitor DP/mDP in ports via a straight cable. What you bought is designed to down convert a video card DP/mDP signal to a monitor DVI port. You have to purchase an active converter.
Video card DVI out --> DVI to mDP converter --> Dell mDP to DP cable --> U2715H DP in
Or get a DVI to HDMI cable.
Video card DVI out --> DVI to HDMI cable --> U2715H HDMI in
DELL-Chris M
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June 21st, 2016 12:00
HDMI and DVI are the same video signal, no no converter is needed.