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September 14th, 2014 13:00

(redirected) Alienware R4 BIOS A11 Update Failure

Hello all on the Dell forums!


I am posting this in regards to a bios update failure. After the A11 update finished, the computer needed to be restarted. I let it go to restart, but instead of restarting, everything shut down completely except for the liquid cooling fan on the back of the computer. The fan kept spinning and proceeded to get faster and faster until it seemed like it maxed out the RPMs, so it was basically screaming. I let it sit for 5 minutes or so before hitting the power switch on the power strip to shut the whole system down. Now, when I go to turn on the computer, it doesn't even make it to the Windows boot screen before it blue-screens and restarts repeatedly. If anyone has any recommendations as to what I should do at this point, if there are any, please let me know! Thank you!!


Jerry

10 Elder

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46K Posts

September 14th, 2014 14:00

Best to this post in the Alienware Owners Club Forum, here:

http://en.community.dell.com/owners-club/alienware/default.aspx

Bev.

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