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Dell XPS 420 1-3-4 error code.
My computer a couple days ago wouldn't boot up and go to the Dell Splash screen and got a 1-3-4 diagnostic code. I only bought a 1 year warranty and that expired (I know foolish) and they recommended purchasing replacement sticks of memory. I got the sticks today and replaced the memory and am still getting the error. It powers up fine but I'm guessing the system board is shot?
speedstep
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47K Posts
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October 22nd, 2010 07:00
Memory must be done in Pairs and or Must be Exactly the same Size.
Take out all Ram and Test 1 piece at a time in slot 1.
Documentation
Diagnostic Lights.
ight Pattern
Problem Description
Suggested Resolution
The computer is in a normal off condition or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the system successfully boots to the operating system.
A possible processor failure has occurred.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Memory modules are detected, but a memory failure has occurred.
, then reinstall one module (see Installing Memory)<ADMIN NOTE: Broken link has been removed from this post by Dell>
and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
A possible graphics card failure has occurred.
A possible floppy drive or hard drive failure has occurred.
Reseat all power and data cables.
A possible USB failure has occurred.
Reinstall all USB devices and check all cable connections.
No memory modules are detected.
then reinstall one module (see Installing Memory)<ADMIN NOTE: Broken link has been removed from this post by Dell>
and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
Memory modules are detected, but a memory configuration or compatibility error has occurred.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
<ADMIN NOTE: Broken link has been removed from this post by Dell>
A possible expansion card failure has occurred.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
and Removing a PCI Express Card).<ADMIN NOTE: Broken link has been removed from this post by Dell>
Another failure has occurred.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
<ADMIN NOTE: Broken link has been removed from this post by Dell>
to ensure the boot sequence is correct for the devices installed on your computer.Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
Reseating the memory modules may correct the following beep code errors. If the problem persists, contact Dell (see Contacting Dell <ADMIN NOTE: Broken link has been removed from this post by Dell> ) for instructions on obtaining technical assistance.
Code
Cause
1-3-1 through 2-4-4
Memory not being properly identified or used
4-3-1
Memory failure above address 0FFFFh
Devil2575
51 Posts
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October 25th, 2010 06:00
I had that diagnostic code recently and it turned out to be the graphics card. I had an Nvida 8800gt installed and it had died. Are you running the same/similar card? If so remove the cards separate power supply and see if the PC then boots up, or at least gets further than it does at the moment.
I replaced it with a GTS450 and all is well.