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Failed boot to Black screen with white cursor and errors from DDDP.
I have a Pavillon h8-1020 which started showing a black screen with a blinking cursor after initial startup screen.
I ran all options in the utility mode except complete factory reset. I downloaded the Dell Diagnostic Deployment Package and booted from it.
I ran the tests and got these errors
4C00:0522 - System Interrupt controller or device failed
These all failed
4600:021E - SMBIOS unidentified LM78A
4600:021E - SMBIOS Fan1
4600:021E - SMBIOS chip fan 2
I put an old HD in and it starts to boot to the os then reboots. This is further than it gets with the original drive.
Any thoughts would be appreciated.
Thanks, BC
RoHe
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August 16th, 2016 12:00
This is the Dell forum, so why are you posting questions about an HP computer here?
The Dell diagnostics probably won't work correctly with HP hardware so the results are meaningless.
Post your questions on the HP forum...